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i bought a new range rover evoque in march 2012 it was ok for
i bought a new range rover evoque in march 2012 it was ok for the first two months but since then it has in and out of the dealership.First off the start/stop was not working properly so i took it bac… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,760 satisfied customers
i bougt a bed setee 20 months ago. it had a 6 months guarentee.the
i bougt a bed setee 20 months ago. it had a 6 months guarentee.the receipt says i bought a black leather settee. now most of the black covering has peeled off both seats and is starting to peel on the… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
We booked a holiday last July to the Maldives this May, with
We booked a holiday last July to the Maldives this May, with First Choice. My husband went on line to give the passport information ect but colud not connect to their website, so he rang the call cent… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
We purchased a two seat sofa and armchair from a local retailer.
We purchased a two seat sofa and armchair from a local retailer. In our opinion the furniture delivered is not up to the standard of comfort of that in the showroom. The retailer appointed FIRA whose … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
I ORDERED AND PURCHASED A SUITE0N 28 02 11 IT WAS DELIVERED
I ORDERED AND PURCHASED A SUITE0N 28:02:11 IT WAS DELIVERED TODAY, IT IS A RECLINER SUITE, WHEN WE PURCHASED IT WE WERE ASKED HANDLE OR POWER. I SAID POWER (MY DAUGHTER HAS ONE AND YOU JUST FLIP A LEV… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
Hi Jomo 1972 can you answer a question about English contract
Hi Jomo 1972 can you answer a question about English contract law? A company has recovered a sofa settee for me: their terms were in the same style as the original. They have not recovered it in exact… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
Hi I have a 1973 VW Microbus that has 6 rear passanger seats,
Hi I have a 1973 VW Microbus that has 6 rear passanger seats, two bench seats, one facing forward (3 Passangers) and one facing rearward (3 passangers). It is used for personal use and the occasional … read more
Brevitatis Causa
Brevitatis Causa
Bachelor's Degree
637 satisfied customers
We bought a corner unit a chair and a 3 seater settee from
We bought a corner unit a chair and a 3 seater settee from cis they had to replace everything as they could not get the colour right on a repair we had to wait two months for the new corner unit a cha… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
i bought a sofa from dsf in nov last which after a month the
i bought a sofa from dsf in nov last which after a month the seat fell in. they came and stapled straps underneath to repair it. i called them again 7 weeks ago as the leather looks as though it has b… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
Catalogue have phoned me and have said because the expert who
Catalogue have phoned me and have said because the expert who came out advised there is no fault to be found, and the sofa is not faulty, they will not be picking it up. What are my rights as i have n… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
15 months ago I purchased a leather settee from DFS. My purchase
15 months ago I purchased a leather settee from DFS. My purchase was based upon sitting on the same sofa in 2 different DFS stores. My requirement was a soft leather settee and the product in the shop… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
Hi On 24th March 2009 I purchased a racing cycle frame from
Hi On 24th March 2009 I purchased a racing cycle frame from a local retailer in Swindon. Late in February 2009 I discovered that there is a manufacturing fault in the bottom bracket (incomplete thread… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
We ordered football tickets from an online company who said
We ordered football tickets from an online company who said they would be delivered 3-5 days before the match which is this sunday.We had a phone call yesterday afternoon saying they hadnt got the tic… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
dear sir/madam iwould like to know if i should go ahead and
dear sir/madam iwould like to know if i should go ahead and claim a refund from harveys store i orders sofa and chair but the chair wasnt what i wanted and i have talked to the manager but said that h… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
Hello. Can I get a refund from DFS if I bought the wrong sofa
Hello. Can I get a refund from DFS if I bought the wrong sofa due to a misunderstanding in the shop? I can explain in more exact detail if necessary. Thank you, Lesley Wilson… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,760 satisfied customers
just bought a leather suite from DFS which was damaged before
just bought a leather suite from DFS which was damaged before delivery they sent a man round to repair it I rang the store manager and told him I didnot want adamaged and repaired settee and he said I… read more
F E Smith
F E Smith
Bachelor's Degree
7,817 satisfied customers
i purchased a leather settee from a high street shop indicating
i purchased a leather settee from a high street shop indicating that i wanted durability. on usage of 6 months the settee leather has badly stained where my head rests against it. On complaining to th… read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
I purchased a laptop, through a UK catalogue retailer, but
I purchased a laptop, through a UK catalogue retailer, but dispatched directly from HP three months later in late Mar 08. In Dec 08 it developed a fault and I contacted HP directly as advised by the c… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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