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I've been with BT for over 15 years for landline, broadband
I've been with BT for over 15 years for landline, broadband & tv package (LBTv package). 3 months ago I also contracted a 24 month long BT mobile phone service & as I "live in a BT broadband household… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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Please can you help? five months ago, I changed my supplier
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Daniel Smith
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Bachelor's Degree
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my daughter took out a sky broadband ,phone,tv package in january
my daughter took out a sky broadband ,phone,tv package in january 2012. She has been trying since then to get her phone working but with no joy she has been paying for a service she cannot use as she … read more
Jo C.
Jo C.
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Master's Degree
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We signed up to BT for Fibre-optic broadband and anytime telephone
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Hi, I signed up with Sky broadband & TV package in september,
Hi, I signed up with Sky broadband & TV package in september, before I agreed I repeatedly asked the operator if Sky was able to keep my existing telephone number and line when they take it over from … read more
Ben Jones
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UK Lawyer
Legal Practice Course
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I have been notified by my ISP that my Broadband account has
I have been notified by my ISP that my Broadband account has been cancelled by a new phoneline supplier. In order for them to do this, they require my MAC code. I have not give permission to anyone to… read more
Ben Jones
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Legal Practice Course
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DI ATTACH SUMMARY OF MY CASE No 1 AGAINST BT I SHOULD EMPHASISE
DI ATTACH SUMMARY OF MY CASE No 1 AGAINST BT I SHOULD EMPHASISE THAT THIS IS DIFFERENT FROM THE OTHER CASE ALTHOUGH THE SAME PHONE NUMBER WAS INVOLVED BUT IN THIS THERE WAS A SIGNED CONTRACT BUT AS TH… read more
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On or about 10th of this month I was contacted by my current
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I agreed to have my telphone changed from B.T. to Unicom. They
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back in 2007 i took out a broadband package, when it arrived
back in 2007 i took out a broadband package, when it arrived i opened it and followed the instructions and plugged it in and set it all up, low and behold it never worked after several weeks of teleph… read more
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I decided to change from BT to Sky for my telephone &broadband
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UK-Justice
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I excepted a new telephone and broadband offer from BT when
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talk/talk rang me to upgrade my broadband and phone package
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TalkTalk offered a complete service to add their Phone line
TalkTalk offered a complete service to add their Phone line (from BT my existing provider) with my existing Tiscali Broadband service. I lost my BT line without TT making the necessary connection for … read more
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I changed broadband suppliers in Dec 09, from Tiscali to BT.
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UK
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During time I was away from home British Telecom wrote to me
During time I was away from home British Telecom wrote to me on 25 Feb" one of our customers has asked to take over your phone lne and current number XXXXXXXXXXX If we haven't heard from you by 10 Mar… read more
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In June 08 Bt visionsales phoned It would be free for six m&
In June 08 Bt visionsales phoned It would be free for six months and £5 after.I agreed.When I tried to set it up I couldn't I phoned help line and was told that it wouldn;t work in our area as the mas… read more
Chris_H
Chris_H
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Bachelor's Degree
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We recently changed our TV, Broadband and phone supplier from
We recently changed our TV, Broadband and phone supplier from Virgin to Sky (BT phoneline). we fulfilled the minimum contract period with Virgin. All virgin services were disconnected at home and Sky … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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