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I was due to go on holiday with a lady Wendy, over last few
Hi I was due to go on holiday with a lady Wendy walker, over last few months she said she going not going, she paid me money which I paid to holiday company I explain once I paid it to the company unl… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
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Hello, over the past 5 months i have been battling vodafone.
Hello, over the past 5 months i have been battling vodafone. First of i was advised by vodafone to sighn a document continuing a contract with them for 2 more years but here is the catch it was in my … read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
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I recently booked a holiday with XXXXX XXXXX, whilst booking
I recently booked a holiday with XXXXX XXXXX, whilst booking i noticed that the website stateed that transfers from the airport to hotel were included in the package, so, when coming to pay for the ho… read more
James Mather
James Mather
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Hi, I have a long and complex problem with a large holiday
Hi, I have a long and complex problem with a large holiday cottage rental company, which I am hoping to get some help with. In January 2010 I bought a holiday rental house, which had been marketed by … read more
F E Smith
F E Smith
Bachelor's Degree
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booked a cruise through agent..on phone..said would take deposit..
booked a cruise through agent..on phone..said would take deposit.. came back to answer machine mess..saying error wjust on 14 weeks.. balance due in full..thought they had taken it got invoice saying … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
I ordered an expensive item from Mulberry, was given tracking
I ordered an expensive item from Mulberry, was given tracking details for delivery and took the day ( Friday ) off work to accept the item. The courier company did not deliver ot on that day. I checke… read more
Daniel Smith
Daniel Smith
Bachelor's Degree
1,213 satisfied customers
we have booked a holiday and an enquiry document was issued,
we have booked a holiday and an ''enquiry document'' was issued, covering cost, accommodation, flights etc. We checked with the rep more than once on the price as it seemed a little''cheap''. we paid … read more
John Knox
John Knox
Solicitor
Post-graduate diploma in law
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Orange charged me 6500 for using a mobile phone abroad. Prior
Orange charged me £6500 for using a mobile phone abroad. Prior to family holiday in USA, I purchased a travel bundle for £68. I purchased this following discussion with one of their call centre operat… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,760 satisfied customers
Hi, I booked a holiday in February this year with Co-operative
Hi, I booked a holiday in February this year with Co-operative Travel, booked at my local branch . The holiday was a tailormade package which was made through escape. I went into the branch with a cou… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
My friend booked a holiday for May 2011 over the phone for
My friend booked a holiday for May 2011 over the phone for us through Low cost holidays and 1 week later she discovered that the hotel was too far from the centre as we are senior citizens. when she c… read more
Thomas Judge
Thomas Judge
Solicitor Advocate
34,471 satisfied customers
The details in a confirmation letter of my stay and cruise
The details in a confirmation letter of my stay and cruise holiday to Dubai conflicts with the details in my telephoned booking. e.g. for five people I need three rooms. I am given three rooms on the … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Hi there this is the booking i made for my husband to go to
Hi there this is the booking i made for my husband to go to in Blackpool i paid £120 for the 2 nights his friends who he was meeting there have a motor home so i booked this hotel as its near where th… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
I had an estimate for the installation of a bathroom from a
I had an estimate for the installation of a bathroom from a local plumber (Keith). Eventually- after weeks of him telling me 10 days, then 2 weeks I did get an actual date from him (as opposed to a le… read more
Thomas Judge
Thomas Judge
Solicitor Advocate
34,471 satisfied customers
i had a holiday company give me a price on a holiday, I have
i had a holiday company give me a price on a holiday, I have an email with this on, the folowing morning they rang for my husband to make payment, Which he did on his credit card. Later that day they … read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
hi , i was stopped by the police in 2000 and was asked to produce
hi , i was stopped by the police in 2000 and was asked to produce my documents ,my road tax had run out . when i contacted my insurers to get a copy of my insurance ( i had changed from one punto to a… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
I purchased a van in december 2007 and have since found out
I purchased a van in december 2007 and have since found out it has been mis sold to me firstly i was sold it as a new vehicle and there was a pervious keeper on the log book when i eventually received… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
A kitchen firm called ITB came on 10th April to do a plan.
A kitchen firm called ITB came on 10th April to do a plan. Company manager came with samples a week later and i agreed to go ahead. I gave him a cheque for £1,237. Cheque was cashed on 28th april. cou… read more
Michael Holly
Michael Holly
Bachelor's Degree
6,267 satisfied customers
I was contacted by a photo shoot company who offered to book
I was contacted by a photo shoot company who offered to book a place, recommended by a friend who had gone ahead with it. I agreed over the phone and they posted me out a list of prices. When I then s… read more
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Trainee Solicitor
Bachelor's Degree
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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