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Five weeks prior to my grand daughters prom(a Thursday) I
Five weeks prior to my grand daughter's prom(a Thursday) I went the Prima Donna dress shop in Newport to look for a prom derss.They did not have any in stock in her size. The sales person said that if… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
hello, I purchased a set of Tiffany lights from a shop ( a
hello, I purchased a set of Tiffany lights from a shop ( a ceiling light & two wall lights) & we were told they the wall lights would not be available for delivery for two weeks. This was on the 3rd A… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
My partner bought a blouse on 26th Nov in BHS Birmingham branch
My partner bought a blouse on 26th Nov in BHS Birmingham branch in their "buy one get the second item half price" promotion. She asked if it did not fit could she change it at Bristol branch, and she … read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
i bought a coat for my girlfriends christmas present on 24th
i bought a coat for my girlfriends christmas present on 24th December 2010. it cost £695.00 - so very expensive. It didn't fit. i went back to the shop withy my girlfriend to try other sizes. they did… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
I placed an order for a wedding dress at a leading bridal store
I placed an order for a wedding dress at a leading bridal store and paid half the money. They told me they would need to order me a size 18 dress based on my waist measurement. I imediateley queried t… read more
Michael Holly
Michael Holly
Bachelor's Degree
6,267 satisfied customers
An employee and I chose a pair of sunglasses for prescription
An employee and I chose a pair of sunglasses for prescription from Vision Express and they told me it would be ready on a certain day and i made payment for them before leaving the store. i went to co… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
15 months ago I purchased a leather settee from DFS. My purchase
15 months ago I purchased a leather settee from DFS. My purchase was based upon sitting on the same sofa in 2 different DFS stores. My requirement was a soft leather settee and the product in the shop… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
My wife bought a new mobile phone last sunday from a vodaphone
My wife bought a new mobile phone last sunday from a vodaphone shop.The girl appeared not to understand the product herself but told my wife that it was user friendly" Nobody seems able to use it but … read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
can i get a refund from benson for beds store as the bed they
can i get a refund from benson for beds store as the bed they sold me wont go up the stairs and we told them this when we paid at the shop?… read more
UK
UK
Legal Adviser
Vocational, Technical or Trade Scho
1,760 satisfied customers
Bougth a new MP3 (Sony Walkman), the volume is a lot lower
Bougth a new MP3 (Sony Walkman), the volume is a lot lower than my existing Walkman, about 30%. I returned it after the weekend and because I never had the packaging, the store would not give me my mo… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
my mother has bought a dress from a boutique shope which costs
my mother has bought a dress from a boutique shope which costs over £200. The item is not of the quality expected for that rice and it appears puckkered in its shape. They have previously stated she h… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
ive bought a gas cooker 3 months ago from a major retailer,
ive bought a gas cooker 3 months ago from a major retailer, there is an apparent fault with it and am not happy with the quality of this product as the pan support keeps collapsing whilst moving the p… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
hi, i got a sony satio form t-mobile, about 3 weeks ago. the
hi, i got a sony satio form t-mobile, about 3 weeks ago. the phone will not turn on and i have tryed to take it back to the shop, but i was told that i only have 7 days to return it. i called up t-mob… read more
James Mather
James Mather
7,349 satisfied customers
i bought a product and i was informed that i would be given
i bought a product and i was informed that i would be given a refund. However, on returing the item to the store i was told i cannot be given a refund and was given shopping credit instead. Am I entit… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
We recently purchased a television package from a high street
We recently purchased a television package from a high street store comprising of Television, DVD player and stand. Because all 3 items were purchased together there was a special 'package price'. The… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
On Thursday I bought a dress costing 75. In the shop I was
On Thursday I bought a dress costing £75. In the shop I was limited by time and the fact that I had my 2 young children with me who weren't exactly being angels! On getting home and trying the dress o… read more
Jo C.
Jo C.
Barrister
72,297 satisfied customers
I have a shopping addiction and have in the past seen a doctor
I have a shopping addiction and have in the past seen a doctor and had counselling. The problem still comes and goes. I have never stolen anything or shoplifted. I have mainly shopped in 1 large high … read more
Aston Lawyer
Aston Lawyer
Head of Residential Property
LLB (HONS)
3,752 satisfied customers
we have ordered a pram from a store that has an online website,
we have ordered a pram from a store that has an online website, our goods never arrived and i have mailed and phoned the company with no answer the shop will not entertain us because we ordered online… read more
Samuel Hunton
Samuel Hunton
-
Vocational, Technical or Trade Scho
186 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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