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im having issues with british gas, they keep referring me
i'm having issues with british gas, they keep referring me to debt collection agency for an account I don't hold. have been told 3 times now from british gas this has been resolved but now a second de… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
I moved house on 6th july 2012 . I had been using N Power to
I moved house on 6th july 2012 . I had been using N Power to supply both gas and electricity at my previous address and asked them to carry on at my new address . I asked them formally on 7th july. To… read more
Alice H
Alice H
Solicitor of the Senior Courts
Bachelor's Degree
1,773 satisfied customers
Below is the story to date of a 5 year battle with British
Below is the story to date of a 5 year battle with British Gas. I spoke with the Ombudsman's office yesterday, hence the final line of this email NOT sent as yet. Q, is it now time to contact a Barris… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
In 2009 we have changed our elctricity and gas provider to
In 2009 we have changed our elctricity and gas provider to BG and asked to set up dual fuel account. few days later we have recieved a confirmation from them that all was set up. Unfortunately 2 years… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
The work that I am currently doing is supporting the new structure
The work that I am currently doing is supporting the new structure (which excludes the British Gas work & anyone assigned to that work) I am also doing work on annual pay review which excludes those T… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,760 satisfied customers
Hi Joshua thanks for your reply to my British Gas bill question.
Hi Joshua thanks for your reply to my British Gas bill question. Just to make sure I understood your point re the tenancy agreements that were in place, they did not state utility bills were included … read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
26,215 satisfied customers
I have had an email from British Gas saying my final bill with
I have had an email from British Gas saying my final bill with them was 79-54. They sent this at the beginning of Jan. Then yesterday I was told that a new bill is being issued for 216.54 as a clerk h… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Im a partner in a business that owns some properties. One such
Im a partner in a business that owns some properties. One such is a small commercial unit that became vacant in July 2009. The previous tenants' gas supply contract was evidently set up with British G… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
26,215 satisfied customers
Hi, Basically back in February 2010 British gas took over
Hi, Basically back in February 2010 British gas took over my gas supply without my consent. I was already with Southern electric. They said that I had agreed the contract over the phone when i'm 100% … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Have a complaint with switch2save comparison website regarding
Have a complaint with switch2save comparison website regarding them saying they have made a business contract with E.On electric for our small business when they actually never made any contact with E… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
I have recently had a gas bill for the last 6 years. It was
I have recently had a gas bill for the last 6 years. It was a new build house and I was not alone in not getting a bill. We all moved into a new build house at the same time and before we were handed … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Hi, Im renting a flat in Higate and I found out that I was
Hi, I'm renting a flat in Higate and I found out that I was being charged for the wrong electric meter and worst than that I found out that my real meter is being shared between two flats on that buil… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Hi. My ex wife has accessed my credit report from her works
Hi. My ex wife has accessed my credit report from her works computer (British Gas). They say they are dealing with this but the damage has been done as she now has my address and all my finacial detai… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
Having been advised by British Gas that my maintenance contract
Having been advised by British Gas that my maintenance contract would be invalidated unless I did not sign up for an expensive 'power flush and magnaclean', I - foolishly - accepted a quotation for £1… read more
TNV
TNV
Bachelor's Degree
1,215 satisfied customers
Hiya, I dont know whether you could help me. Im wondering
Hiya, I don't know whether you could help me. I'm wondering whom I shall consult to, asking for the help from the Police or find a solicitor to sort out the problem. As early as Jan 2009, I moved out … read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
British Gas have registered a Default against my name when
British Gas have registered a 'Default' against my name when they know why the alleged outstanding sum remains unpaid - which is because they opened 2 accounts for gas and 2 accounts for electricity. … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,318 satisfied customers
RE YOUR VERY URGENT HELP is needed to resolve a dispute with
RE: YOUR VERY URGENT HELP is needed to resolve a dispute with British Gas Please find below a letter of complaint we sent to British Gas on 7 January 2009 which will help you to understand this cry fo… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
hi irecently recieved a letter from thames credit saying i
hi irecently recieved a letter from thames credit saying i owed them money, i rang them and they said i oed them for a debt apparently by me taken out in 1998 with british gas for an appliance of some… read more
PTS Law Ltd
PTS Law Ltd
35 years experience English Solicit
1,198 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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