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Did you pay the deposit after you saw the vehicle advertised (online, magazine - lease specify).
It was advertised but with them wanting £12,250 I didn't want to pay this amount straight away without looking at it, so my husband paid a deposit (by cash into their bank-same day) and we made a 6 hour journey to visit this vehicle as the pictures made the motorhome look amazing, but as you can appreciate when we got their the picture's didn't state rust/damaged floors which as a consummer i'd like to know all these issues. (They clearly marked it as a lovely motor home) and when we declined to purchase the vehicle they couldn't understand why, and put pressure on and then they said they need to re-advertise it. (and they were going to take this out of my £500 cost) I wouldn't mind so much but they clearly mis-advertised this vehicle, and I don't want them doing this to someone else, this £500 was borrowed by family. (so we have to pay it back).
Thanks for your reply.
Because you have effectively concluded the contract away from the dealership premises it is subject to the Consumer Protection (Distance Selling) Regulations 2000. This means that you have a "cooling off" period automatically incorporated in to the contract.
As long as you give him notice of termination 7 days from when you concluded the contract or from hen you saw the vehicle you will be able to terminate. You should give him notice of your right to cancel in one of the ways described in Reg 4(10) of the Act:-
If he disputes the cooling off period you can refer him to reg 10(1) and reg 11(2). State that you would be prepare to issue an application to recover the monies at Court if necessary, you can do this through www.moneyclaim.gov.uk
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