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We placed an ordered online via alibaba for a number of
we placed an ordered online via alibaba for a number of portable projectors. The company was called bargains direct and the guy would only respond via whats app.Luke found the product he was searching… read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
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I have a international contract with a supplier in UK and
I have a international contract with a supplier in UK and they have breached their contract and not delivered our goods we purchased in full. What is the cost to proceed to go after them? … read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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I am a registered business seller on Ebay UK. I sold a
I am a registered business seller on Ebay UK. I sold a guitar to an Ebay buyer in Spain, the guitar arrived in perfect condition but after 2 days the buyer decided he didn't like it and raised a retur… read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
934 satisfied customers
I paid for an urgent parcel to be shipped to the US. But my
Hi. I paid for an urgent parcel to be shipped to the US. But my courier misrouted it to the UK and it taking too long to start an investigation on the matter. They said that it may take up to 2 months… read more
Jamie-Law
Jamie-Law
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Bachelor of Laws (LLB)
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Hi There Not sure if this comes under consumer law or tax
Hi There Not sure if this comes under consumer law or tax law. A few months ago I ordered a camera from a website, which was based in US. The item came and was delivered by FEd-Ex Then a few weeks lat… read more
UKSolicitorJA
UKSolicitorJA
Bachelor's Degree
392 satisfied customers
DO I HAVE TO PAY ANY TAX TO IMPORT PLANTS FROM POLAND INTO
DO I HAVE TO PAY ANY TAX TO IMPORT PLANTS FROM POLAND INTO THE UK. THE PLANTS ARE FOR RE-PLANTING FOR PRODUCTION AND NOT FOR IMMEDIATE RETAIL RE-SALE. IF IMPORT TAX IS DUE HOW MUCH? THE PLANTS WILL BE… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,334 satisfied customers
I have an agreement with a photographer that I post my goods
I have an agreement with a photographer that I post my goods to him, he takes professional images and then sends back the goods. As payment I provide him with free advertising on my website and brochu… read more
James Mather
James Mather
7,350 satisfied customers
I won a Kindle on the auction website Flutteroo and paid for
I won a Kindle on the auction website Flutteroo and paid for it. I got an e-mail confirmation that item had been dispatched, however it never arrived. I contacted them and advised that it had not arri… read more
Thomas Judge
Thomas Judge
9,984 satisfied customers
I bought a brand new sofa from ebay which arrived severely
I bought a brand new sofa from ebay which arrived severely damaged. I promptly contacted the seller in writing (sending photographs), and sent the sofa back. The same courier company that delivered th… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,408 satisfied customers
Dear Sir/Madam, I shipped artwork from Canada to the UK
Dear Sir/Madam, I shipped artwork from Canada to the UK via shipping and packing company in Canada. The problem I am having is with the UK Tranport company that received the artworks. I have given in … read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
IN MARCH OF THIS YEAR ORDERED GOODS FROM AMSTERDAM CIGARS TO
IN MARCH OF THIS YEAR ORDERED GOODS FROM AMSTERDAM CIGARS TO THE VALUE OF £300 THEY DID NOT SEND THE GOODS AND DO NOT REPLY TO MY E MAILS.IHAD IN THE PAST HAD SEVERAL ORDERS WITH THEM,THEY HONOURED TH… read more
UKFamilySolicitor
UKFamilySolicitor
190 satisfied customers
I am a trader in the USA. If UK customers pay me in the USA
I am a trader in the USA. If UK customers pay me in the USA via credit card & I ship the products into the UK in bulk & pay the VAT at port of entry then organise onward shipment to individuals are fu… read more
James Mather
James Mather
7,350 satisfied customers
I shipped some loudspeakers within the UK using a local courier
I shipped some loudspeakers within the UK using a local courier service and took out extra insurance to cover the full second-hand value of £450 (as sold on ebay). The buyer reported that the speakers… read more
Michael Holly
Michael Holly
Bachelor's Degree
6,284 satisfied customers
hi im writing from the netherlands. I bought a second hand
hi i'm writing from the netherlands. I bought a second hand container truck from a UK dealer paid in full including shipping, and because of issues with import license and other paper work i was unabl… read more
Michael Holly
Michael Holly
Bachelor's Degree
6,284 satisfied customers
I bought a book online on an american website and paid $99
I bought a book online on an american website and paid $99 for it brand new plus additional costs for their shipping and handling. Well when it arrived it was found to be a used copy. I complained to … read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
I arranged to have a TV shipped to Spain by a courier company. It
I arranged to have a TV shipped to Spain by a courier company. It arrived damaged but they are resisting making any payment for the damaged item on the basis that it was not insured. They have charged… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
i have paid over 2000 for bathroom products from giant.co.uk
i have paid over £2000 for bathroom products from giant.co.uk but have yet to recieve my goods. The last communication i had with "giant" was on the 9/12/08 they are not responding to any emails or ph… read more
Tulkinghorn
Tulkinghorn
Bachelor's Degree
1,141 satisfied customers
I sent 25 laptops to Nigeria through TNT Company in Basildon,
I sent 25 laptops to Nigeria through TNT Company in Basildon, Essex on the 24th of October. It was a door to door delivery for which I was charged £400 for delivery. The products were delivered to the… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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