UK Ford

UK Ford repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My desktop machine has gone blank and I cnt turn it on. Ford…

Customer Question
My desktop machine has...

My desktop machine has gone blank and I cnt turn it on

Mechanic's Assistant: What is the model/year of your Ford?

Ford Fiesta edge 2010

Mechanic's Assistant: Are you fixing your Fiesta yourself? What have you tried so far?

Yes disconnecting the battery taking radio out to check wires, checked the fuses

Mechanic's Assistant: Does the battery look like it's leaking? And does it have a strong smell -- like sulfur?

No

Submitted: 7 months ago.Category: UK Ford
Show More
Show Less
Ask Your Own UK Ford Question
Answered in 7 minutes by:
10/4/2017
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago
Gallagher99
Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN
Category: UK Ford
Satisfied Customers: 3,340
Experience: SVQ LEVEL 3, QAULIFIED FORD SENIOR/SPECIALIST TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
Verified

Hi there , good afternoon to you and sorry for the delayed response

My name is ***** ***** I would be happy to assist you today

Is it the display above the audio controls that has went blank

Is it completely blank or do you still get the ford logo

Can you still play music

Has this happened out of the blue or has jump starting occurred

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
I’ve just brought the car. It had the ford logo at start with nothing completely working nd now it’s gone completely black
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

Hi there thanks

Ok if the FCDIM (Front Control Display Interface Moduke ) this is the LCD screen you speak of

If there is No ford logo or activity then commonly it's an internal fault of the FCDIM

If there is a ford logo but system won't operate then it's a fault with the ACM Audio Control Module

But from your description it indicates the FCDIM has failed internally

I can give you the wiring information if you wish to check the wiring (powers and grounds to fcdim )

But it would be rare for a wiring issue to cause this it's more commonly fir the FCDIM to fail internaly

If you need further help or technical assistance on this issue going forward

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice Evening

Any positive feedback is kindly appreciated

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
what must I do to get that back working
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

If it's completely dead you will need to replace the FCDIM assembly

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
All it says is welcome to ford audio and then nothing
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

If it's switching on and the LCD is displaying this message then I would replace the ACM( this is cd player assembly )

I thought there was no activity At all from the display at all

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
Just been fiddling with the fuses and it came back on so would have to replace the cd unit inside?
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

Hi there is the system working just now

what fuses were disturbed

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
It had a fuse missing for the display screen but it won’t let me press any buttons
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

Fuse 20 in the interior fuse box powers the fcdim

Fuse 21 and fuse 15 in the interior fuse box power the ACM

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
What fuses are they meant to be?
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

Is fuse 21 and 15 ok as these power the ACM

It's possible someone has already tried to rest the fcdim for this fault

If the display is working and displays ie ford and fuses 21 and 15 are ok then the ACM is commonly the issue

People think how can a CD player cause no button response but it's a complex system and has 3 parts to it which must all talk to each other

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Customer reply replied 7 months ago
Both fuses are both working fine nd lights are displaying
Ford Mechanic: Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN replied 7 months ago

Hi there thanks

Ok I would replace the ACM (Audio Contol Module ) to resolve this issue

This is the cd player assembly

If you need further help or technical assistance on this issue going forward

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice Evening

Any positive feedback is kindly appreciated

Kindest regards ***** *****

Brian

Ask Your Own UK Ford Question
Was this answer helpful?
Ask Gallagher99 Your Own Question
Gallagher99
Gallagher99
Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN
Category: UK Ford
Satisfied Customers: 3,340
3,340 Satisfied Customers
Experience: SVQ LEVEL 3, QAULIFIED FORD SENIOR/SPECIALIST TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE

Gallagher99 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Trev

Trev

UK Ford Car Mechanic

277 satisfied customers

NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician

Matt

Matt

Engineer

1,145 satisfied customers

BEng hons Mech engineering, in auto industry 23 years

neil

neil

UK Ford Car Mechanic

316 satisfied customers

started as appentice electrician , now specialise in transit

Gary Robinson

Gary Robinson

UK Ford Car Mechanic

235 satisfied customers

25 years of working on Fords, from Cortina's to Kuga's.

Ross

Ross

Diagnostic and repair technician

74 satisfied customers

Licensed diagnostic and repair technician

DR CAR

DR CAR

MOSTLY FORD

44 satisfied customers

39 YEARS GARAGE TRADE MOSTLY DIAGNOSTIC AND FAULT FINDING

matty

matty

UK Ford Car Mechanic

12 satisfied customers

ford technician 9 years. mot tester. air con technician. imi diploma.

< Previous | Next >

Related UK Ford Questions
My 06 Ford Fiesta is saying engine system fault. 83813
My 06 Ford Fiesta is saying engine system fault JA: How many miles are on the car? Is it an automatic or a manual transmission? Customer: 83813 manual JA: Are you fixing your Fiesta yourself? What hav… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
98 contour. Was driving and car shut off without warning.
98 contour. Was driving and car shut off without warning. Opened the hood and the wires going into the maf sensor are all bare. I beleive they have shorted out and shut the car down it will not start.… read more
Matt
Matt
Engineer
Bachelor's Degree
1,145 satisfied customers
I need torque settings fo my 2008 ford ranger. It's for the
I need torque settings fo my 2008 ford ranger JA: Okay, I'll connect you to the mechanic to discuss this further with you. Before I do, is there anything else you want him to know? Customer: Yes it's … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Would you no the radio code for a ford connect. 2010 pleas
Would you no the radio code for a ford connect JA: Okay, I'll connect you to the mechanic to discuss this further with you. Before I do, is there anything else you want him to know? Customer: 2010 ple… read more
Gallagher99
Gallagher99
FORD SENIOR /SPECIALIST TECHNICIAN
3,340 satisfied customers
2007 ford expedition 5.4 #2 coil does not work. switch coils
2007 ford expedition 5.4 #2 coil does not work. switch coils to different cyl works fine. traced grey blue. rewired from pcm to injector still nothing what else do i look at?… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Engine cut out when driving and road side assistance found
Engine cut out when driving and road side assistance found P1664 on pcm … read more
Matt
Matt
Engineer
Bachelor's Degree
1,145 satisfied customers
I have a 2008 focus 2.0 tdci, was driving home from work
Hi, I have a 2008 focus 2.0 tdci, was driving home from work fine then just cut out, now won't crank at all, all the lights are on the dash, immobiliser light flashing a lot, saying engine/transmissio… read more
martin jones
martin jones
mechanic/diagnostics
Vocational, Technical or Trade Scho
515 satisfied customers
We changed fuel filter and now it wont stàrt. We filled the
We changed fuel filter and now it wont stàrt. We filled the filter with diesel. The engine management has timed out from contious … read more
Matt
Matt
Engineer
Bachelor's Degree
1,145 satisfied customers
I have a problem with a 2004 ford mustang. When I'm on a
I have a problem with a 2004 ford mustang. When I'm on a slick surface and try to stop, the brake peddle goes to the floor and I have no stopping ability. This is not a UK Ford… read more
Matt
Matt
Engineer
Bachelor's Degree
1,145 satisfied customers
I have a Ford Transit T280, 2011, fwd mk7, 2.2 disel, 80000
Hi there, I have a Ford Transit T280, 2011, fwd mk7, 2.2 disel, 80000 ml : I have one Q., some one might have an answer to. When the engine is warmed up, the engine at idling speed surging a little, s… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
We have a 2006 ford fiesta six the oil filler cap was
We have a 2006 ford fiesta mark six the oil filler cap was unscrewed at the top and the clip at the bottom of the tube which it is connected has broken so that the thing is not secured. I had put some… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I got an engine malfunction warning today when changing up
Hi. I got an engine malfunction warning today when changing up to 4th gear on my S-Max today. 2 separate incidents, slightly different symptoms, have pulled out the error code. Car is running ok now b… read more
Matt
Matt
Engineer
Bachelor's Degree
1,145 satisfied customers
I have a volvo v50 2.0d year2006. It is a psa engine. The
I have a volvo v50 2.0d year2006. It is a psa engine. The engine cant go over 1200 rpm and the error code is p1204. When we erase the code from computer, the car works normal, but the same problem com… read more
Gallagher99
Gallagher99
FORD SENIOR /SPECIALIST TECHNICIAN
3,340 satisfied customers
I have a 2005 Iveco Daily 2.3 16v. I have just removed the
Hi. I have a 2005 Iveco Daily 2.3 16v. I have just removed the oil filter to change it and seemed to have disturbed the seal around the housing where the filter screws on . There is also a hose for th… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I have a Ford smax 2012 163tdci d done 41000 miles I was
Hi I have a Ford smax 2012 163tdci d done 41000 miles I was drying along on duel carriage way and engine light came on and the car engine switched off I just got off the rd by luck got towed to ford g… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Over the last month or so, whenever I try to accelerate hard
Over the last month or so, whenever I try to accelerate hard the engine goes into 'limp mode' and Engine Malfunction shows on the dash. If I switch off and restart the fault goes. Its a 1.6 tdci on an… read more
martin jones
martin jones
mechanic/diagnostics
Vocational, Technical or Trade Scho
515 satisfied customers
Trying to change the fuse for the cigarette lighter. It's a
Trying to change the fuse for the cigarette lighter … read more
Gallagher99
Gallagher99
FORD SENIOR /SPECIALIST TECHNICIAN
3,340 satisfied customers
Need to remove the cigarette lighter from 2009 Mondeo edge
Need to remove the cigarette lighter from 2009 Mondeo edge (2.0 petrol) … read more
Gallagher99
Gallagher99
FORD SENIOR /SPECIALIST TECHNICIAN
3,340 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x