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My smax has just wont turn on or start- I have tried

Customer Question
disconnecting the battery but to...
my smax has just wont turn on or start- I have tried disconnecting the battery but to no avail. I cant understand what has happened. It is on our drive and one of my kids just got something from it and then when i went out to go to shops the LED side lights were on the car open and it wont event do anything
JA: Lots of things can cause problems with the battery. The Ford Mechanic will know what to do. Are you hoping to fix this yourself?
Customer: i will call garage in the morning
JA: Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and connect you two.
Submitted: 1 year ago.Category: UK Ford
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Answered in 5 minutes by:
3/13/2016
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago
Kevin
Kevin, UK Ford Car Mechanic
Category: UK Ford
Satisfied Customers: 2,454
Experience: Diagnostic technician at vw /audi specialist
Verified

Hi im kevin so if you get in car and turn ignition on does dash light up ? Do lights work as normal? Do door locks work?

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Customer reply replied 1 year ago
no none
Customer reply replied 1 year ago
however when i disconnect the battery and reconnect i can lock door and open them on th ekey fob. But thats it!!
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

It sounds like battery is low to be honest do you have access to charger ?

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Customer reply replied 1 year ago
i think i have one in my garage. why would it get low in just a few hours though?
Customer reply replied 1 year ago
Also could i jump start it?
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

If car wasnt locked all computers dont shut down causing a draw you could try a jump start

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Customer reply replied 1 year ago
ok i will try to jump start although looking at where battery is im not sure how to get it out to charge unkess i can charge whist its in the car after disconnected?
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

You can charge on car

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Customer reply replied 1 year ago
OK - any reason you dont think its the immobiliser??
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

You would have dash lights if immobiliser was stopping from starting

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Customer reply replied 1 year ago
OK i just realised that i had locked the car and closed bonnet so i just tried to get in by unlocking but of course there is no power. I am frantically trying to find th eplatic key (if we have one) to gain access!!
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

So your trying to find lock on car correct ?

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Customer reply replied 1 year ago
no worries
Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

Have you tryed to start yet

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Ford Mechanic: Kevin, UK Ford Car Mechanic replied 1 year ago

please remember to rate

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Kevin
Kevin
Kevin, UK Ford Car Mechanic
Category: UK Ford
Satisfied Customers: 2,454
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Experience: Diagnostic technician at vw /audi specialist

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