How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gallagher99 Your Own Question
Gallagher99
Gallagher99, FORD SENIOR /SPECIALIST TECHNICIAN
Category: UK Ford
Satisfied Customers: 3199
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR/SPECIALIST TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
17855046
Type Your UK Ford Question Here...
Gallagher99 is online now
A new question is answered every 9 seconds

My fob has stopped working to close the locks and the Key

Customer Question

my fob has stopped working to close the locks and the Key will not open the car
Submitted: 1 year ago.
Category: UK Ford
Expert:  Gallagher99 replied 1 year ago.
Hi there good afternoon to you
Ok is this a 2 or 3 button remote
Regards Brian
Customer: replied 1 year ago.
3 button
Customer: replied 1 year ago.
the key will lock the car but it will not unlock, I have to use the unlock button to unlock
Customer: replied 1 year ago.
O and the lock button dose not work
Expert:  Gallagher99 replied 1 year ago.
Hi there thanks ***** just need to ask you a few questions firstly
1, does the central locking work /lock/unlock when manually using the key in the drivers door lock
2,does the vehicle lock when the lock button is pressed on the remote fob
3, does the tailgate open when the button is pressed on the fob
Regards Brian
Customer: replied 1 year ago.
no it only locks the car
no
yes to tailgat
Expert:  Gallagher99 replied 1 year ago.
Hi there thanks
Ok just to confirm your fault is the vehicle won't lock manually or with remote fob
But locks ok with both and tail gate opens with remote
Regards Brian
Customer: replied 1 year ago.
correct
Customer: replied 1 year ago.
sorry no only unlocks with remote
Expert:  Gallagher99 replied 1 year ago.
the fault is it won't LOCK. With manual key or remote
Customer: replied 1 year ago.
that is correct
Customer: replied 1 year ago.
I am getting confused now ,it will lock Manley but not on fob will not unlock Manley but will on fob
Customer: replied 1 year ago.
did you get that?
Expert:  Gallagher99 replied 1 year ago.
Hi there thanks and sorry for the delayed response
Ok I would advise replacing the drivers door latch as the set switch inside the latch can cause your issue as the module thinks it's locked/unlocked when really it's isn't thus it will lock ok with the manual key
Regards ***** *****
Brian
Customer: replied 1 year ago.
I am sorry I seem to have lost contact
Expert:  Gallagher99 replied 1 year ago.
Hi there thanks and sorry for the delayed response
Ok I would advise replacing the drivers door latch as the set switch inside the latch can cause your issue as the module thinks it's locked/unlocked when really it's isn't thus it will lock ok with the manual key
Regards ***** *****
Brian
Customer: replied 1 year ago.
Brian ar you there
Expert:  Gallagher99 replied 1 year ago.
Hi there I replied to you
Customer: replied 1 year ago.
I give up!!!!!
Expert:  Gallagher99 replied 1 year ago.
Are you receiving my replies