How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Trev Your Own Question
Trev, UK Ford Car Mechanic
Category: UK Ford
Satisfied Customers: 277
Experience:  NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician
Type Your UK Ford Question Here...
Trev is online now
A new question is answered every 9 seconds

I have disconnected battery and now need the code so I have

Customer Question

Hi I have disconnected battery and now need the code so I have pulled the stereo out but nothing seems to resemble a serial number this is a Ford Smax titanium sport 2011
Submitted: 1 year ago.
Category: UK Ford
Expert:  Gallagher99 replied 1 year ago.
Hi there good afternoon to you and sorry for the delayed response
Ok in order for me to generate your radio code i will need the serial number of the audio unit
Most audio unit have a serial number self read function but into the unit
If you press and hold buttons 1&6 (older units the unit will run through a self test and should run through various displays and display the serial number
The serial number will look like this - example
If you can get back to me with this number I will generate your radio code immediately
If the self test function doesn't work and the unit doesn't display the serial number then the audio unit needs to be removed /popped out to read the serial number from the side of the unit
If you have sat nav unit it is a different method
Or if you can post a photo of the sticker
Kind regards ***** *****