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my friends ford connect side sliding door is locked shut from…

Customer Question
my friends ford connect side...
my friends ford connect side sliding door is locked shut from when i shut it,i am a small build 9 stone female...
1/ was this my fault? are they that easy to break?
2/ is it a common problem?
3/ how do i solve the problem?...he wants me to pay £300 for a new door...i beside myself please help me
4/ do i need a new door or just the lock?
the man who checked it for him just said the lock wasnt responding and he cant actually see the fault...
Stef
Submitted: 8 years ago.Category: UK Ford
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Answered in 26 minutes by:
6/24/2010
Ford Mechanic: Bill, Technician replied 8 years ago
Bill
Bill, Technician
Category: UK Ford
Satisfied Customers: 3,307
Experience: City & Guilds
Verified

Good afternoon, I hope I can help you.

 

This is a common fault and is with the exterior door handle.

 

They tend to wear with use and eventually slips off the door lock mechanism inside the door panel.

 

Cost about £15 for part and 30 minutes labour to fit.

 

Bill.

Bill
Bill, Technician
Category: UK Ford
Satisfied Customers: 3,307
Experience: City & Guilds
Verified
Bill and 87 other UK Ford Specialists are ready to help you
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Customer reply replied 8 years ago
i dont know if this will help...i have posted it to my (now ex) friend as he seems to want me to put it in the garage and pay £300!! i hope it is the solution coz i could afford that and will feel much happier sorting it Kiss thankyou soooo much...i'm pleased to learn its a common problem and not just me being too rough with the door x
Ford Mechanic: Bill, Technician replied 8 years ago

It isn't your fault.

 

The symptom should be the door handle feels loose when you pull it out to try unlock the door.

 

Bill.

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