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Ben Jones
Ben Jones, UK Lawyer
Category: UK Employment Law
Satisfied Customers: 47365
Experience:  Qualified Employment Solicitor - Please start your question with 'For Ben Jones'
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My daughter who is 18 is a cleaner in a hotel, she has only

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My daughter who is 18 is a cleaner in a hotel, she has only been there for a week. She is the only english person there which in theory should not make a difference but my daughter tells me that she is the only one who is constantly being moaned at by her boss and today her boss sent her home for not working fast enough. Although my daughter has told her boss that she cant finish a room off in the given time because there is no clean bedding available her boss wont listen and has a strop. Is there anything my daughter can do about her boss?

Ben Jones :

Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today. Is there anyone above that boss?

Customer: From what i understand there is a supervisor, then the boss. My daughter has told me that the non english cleaners don't clean the bathrooms or even change the bedding but she gets moaned at for being 'slow'. She started an hour late because she had no clean bedding and was given the wrong key by the moaning boss
Ben Jones :

Every employee has the legal right to raise a complaint with their employer if they believe they have been treated unfairly or have any other reasons to complain. They can either do this informally, or raise a formal grievance. If the latter option is pursued the employer would be expected to formally investigate the complaints before deciding on the most appropriate way to deal with them. If her boss is the most senior person there she would still be expected to raise this with them, even if the complaint is about them.


One potential issue here is her length of service with this employer. If she has been continuously employed at her place of work for less than 2 years then her employment rights will be somewhat limited. Most importantly, she will not be protected against unfair dismissal. This means that her employer can dismiss her for more or less any reason, as long as their decision is not based on discriminatory grounds (i.e. because of gender, race, religion, age, a disability, sexual orientation, etc.) or because she was trying to assert any of her statutory rights (e.g. requesting maternity leave, etc.). In the event that the reason for dismissal fell within these categories, then the dismissal will either be automatically unfair, or there will be a potential discrimination claim. Similarly she may be forced to resign without being able to bring in a claim.


However, as mentioned one of the potentially discriminatory reasons is due to race, which also includes nationality. So if she is being treated less favourably than other nationalities and being singled out, she can have a potential claim for race discrimination. No minimum service is required for this and any claim must be made within 3 months of the last occurrence in a series of discriminatory acts.

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