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green-owl
green-owl, Engineer
Category: UK Electronics
Satisfied Customers: 74
Experience:  16 years, include works in aluminium plant, industrial machinery, military weapons, programming
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I have two sony so I used both remotes on the tv and they

Customer Question

hey I have two sony so I used both remotes on the tv and they are not working
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: 2 years old ...
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: KDL42W653A
JA: How long has this been an issue? What happened right before this popped up?
Customer: just now half an fhour I reset the TV thinking something is up
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: UK Electronics
Expert:  Aric replied 8 months ago.

Hello, Is the TV not powering up right now? What exactly is the status of the TV at this point?