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green-owl, Engineer
Category: UK Electronics
Satisfied Customers: 74
Experience:  16 years, include works in aluminium plant, industrial machinery, military weapons, programming
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My Samsung TV wont connect to my BT box via HDMI. It will

Customer Question

My Samsung TV wont connect to my BT box via HDMI. It will nly work via a scart cable. What can I do to resolve this isuse?
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Samsung LE32A457C1D.
JA: What troubleshooting have you tried?
Customer: Rebooting BT box and Hub. New BT box fitted. New HDMI cable. Not sure what else I can do from my end.
JA: The gadget expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Yeah I also had trouble with Sky when connecting through HDMI
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: UK Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

When you connect via HDMI, what exactly goes wrong? What message are you getting?