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Anthony InfoTech
Anthony InfoTech, Technician
Category: UK Electronics
Satisfied Customers: 14887
Experience:  Audio Visual Technician
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I need a replacement remote GLED 2407HDB. The tv is on

Customer Question

I need a replacement remote GLED 2407HDB. The tv is on standby but the remote is not working- have tried new batteries but there seems to be something broken inside it rattles when remote is shaken. Help please
Submitted: 1 year ago.
Category: UK Electronics
Expert:  Anthony InfoTech replied 1 year ago.

Hello

Welcome

Just to rule out any other issue can you switch the set on AT THE SET ITSELF?there will be an on/off switch or a channel switch?

Anthony

Customer: replied 1 year ago.
Already tried that Anthony
Expert:  Anthony InfoTech replied 1 year ago.

Does it switch ON ?

Customer: replied 1 year ago.
It's on standby
Customer: replied 1 year ago.
It is switched on
Customer: replied 1 year ago.
The remote is not workinb
Expert:  Anthony InfoTech replied 1 year ago.

Sorry I am confused now....is it ON running or in standby please?

Expert:  Anthony InfoTech replied 1 year ago.

So if you switch TV on with on/off switch at TV itself is it ON and running or in standby

Customer: replied 1 year ago.
The power is going to the tv - the remote wil not work- the tv is black- not working
Customer: replied 1 year ago.
The tv is on standby
Expert:  Anthony InfoTech replied 1 year ago.

Its not the remote then its the TV itself faulty

Expert:  Anthony InfoTech replied 1 year ago.

The set is stuck in standby

Expert:  Anthony InfoTech replied 1 year ago.

Because the set should start up manually if its working OK

Customer: replied 1 year ago.
No it is the remote
Customer: replied 1 year ago.
My question is where can I buy a replacement remote?
Expert:  Anthony InfoTech replied 1 year ago.

Your remote is likely to be OK, unless its damaged as well as the TV.........please understand the TV should come ON manually ....it is not doing that

Expert:  Anthony InfoTech replied 1 year ago.

That means if you got another remote it STILL wont come ON

Expert:  Anthony InfoTech replied 1 year ago.

Has the penny dropped?