How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty, Customer Service
Category: UK Electronics
Satisfied Customers: 5909
Experience:  Over 20 years electronics experience. How may I help you today?
Type Your UK Electronics Question Here...
Rusty is online now
A new question is answered every 9 seconds

, Trying to get the menu options on Cello 19" TV

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: Trying to get the menu options on Cello 19" TV
JA: OK got it. Last thing – JustAnswer charges a fee (generally around $18) to post your type of question to UK Electronics Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: I can wait a bit
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Customer: We see picture and sound in the menu
Submitted: 1 year ago.
Category: UK Electronics
Customer: replied 1 year ago.
We can see the menu option but only have access to sound and picture.
Channel, feature and setup is disabled. There is no access to make adjustments.We have tried pressing menu 2580, the TV flickers, the remote stops working and no resultsWe also tried all of the below instructions, without any results.
Use handset buttons, 'Source' 2, 5, 8, 0.
Also try:
'Input' button followed by 2, 5, 8, 0.Hotel mode:
'Menu' then, 2, 5, 8, 0.Other televisions using CELLO chassis:
ETC...* Select TV mode
* Press LCD Menu on remote
* Press 1147 (Factory menu)
* Go down to '001' (Init TV)
* Press right arrow on remote
* Wait for the installation menu to appearON CERTAIN MODELS (MURPHY ETC.) You have to press MENU, after you enter the number 1147, to get to
the service menu, and there can be a short delay before this menu appears.
then, goto 'EEPROM SETTING', and right-click on 'EEPROM RESET' to perform factory reset.Also try:
Menu 9527
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. What is the model number of your TV?

Customer: replied 1 year ago.
Hi Rusty,
The model is C19249dvb
Expert:  Rusty replied 1 year ago.

Sorry, I cannot find any info on that model. I'll open the question back up.

Customer: replied 1 year ago.
Good Day,Is anyone looking at my question? Am I being charged to wait for a response?