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Anthony InfoTech
Anthony InfoTech, Technician
Category: UK Electronics
Satisfied Customers: 14895
Experience:  Audio Visual Technician
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I have a Philips 32PFL7762D/05 TV but have not been able to

Resolved Question:

I have a Philips 32PFL7762D/05 TV but have not been able to store all digital channels since the recent switch in London. Initially the channels are stored and all are accessible, however within an hour I lose all but BBC channels. I also have not been able to access the red button since the switch over. Is there anything more that I can do, other than to keep re-installing/re-tuning?
Submitted: 5 years ago.
Category: UK Electronics
Expert:  Anthony InfoTech replied 5 years ago.
Hello
Welcome
Thanks for using JustAnswer

Have you switched from analogue to digital or was this another re-tune in the digital band when you started haing probs?

Are you watching the set through an aerial?

Anthony
Customer: replied 5 years ago.
The UK is currently undergoing a full switch over to digital and the re-tuning was part of this switch over. It is since this switch over that I have been having problems. I have another TV (Sony) which has managed the switch over without any issues.

We are watching through an ariel
Expert:  Anthony InfoTech replied 5 years ago.
Hi

Its possible the set is picking out the wrong MUX (multiplex)so you should find out the frequencies of your BBC channels and do a manual tune as the auto-tune is not accurate its only accurate with analogue, it will try and lock to a different transmitter get weak then drop the signal which I think could be happening with your set this will explain also why the red/text isnt working correctly

http://www.digitaluk.co.uk/how_do_i_switch/connections__and__retuning/retuning_instructions

Theirs more about this above

Let me know how this goes
Anthony
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