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I have a scenic 2011 in limp mode and with fault codes df009…

Customer Question
Hi,i have a scenic...

Hi,i have a scenic 2011 in limp mode and with fault codes df009 and df011 any ideas please?should i change the gearbox?

Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it?

We did reset codes are back and car again limp mode

Mechanic's Assistant: What is the make/model of your car?

VRM: PK11DKE
Make: Renault
Model: Grand Scenic
Engine Size Description: 1.5
Exact CC: 1461
Vehicle Year: 2011
Spec Des: dCi 110 EDC
Vehicle Type: Car
Derivative: Expression
Colour: BLUE
Steering Position: Right Hand Drive
Body Style: Medium MPV
Doors:*****Type: Front
Transmission Type: Tiptronic Automatic
Gears: 6 Gears

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I only diagnosed deleted codes thats it for now..yes i am fixing myself

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thank you

Submitted: 3 months ago.Category: UK Car
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Customer reply replied 3 months ago
i did swap the clutch motor 1 with 2 to see if this is the problem..same code after reseting
Customer reply replied 3 months ago
Is there anyone going to answer my question?thanks
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Please call***********
Customer reply replied 3 months ago
sorry
Answered in 1 day by:
4/4/2018
UK Auto Mechanic: Peter Zavarelli,
 replied 3 months ago
Peter Zavarelli
Category: UK Car
Satisfied Customers: 32,914
Experience: Technical Consultant at Just Answer
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.My info is somewhat limited on your model here but no one else has responded and would like to see if I can help here since your question has been sitting for so long.If at any time you feel that I cannot help with this please let me know.

If you have not checked for any wiring damage leading to the transmission/gearbox itself this should be done.If any wiring or connection issues are found this can cause this type of fault here.If this is or was already checked and found to be o.k. let me know here so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

Ask Your Own UK Car Question
Customer reply replied 3 months ago
Hi,thanks for your response,all wirring and grounds has been checked
Customer reply replied 3 months ago
any ideas?
Customer reply replied 3 months ago
Hi im still waiting to finish this conversation and the i will rate.thanks
Customer reply replied 3 months ago
Ok i need a refund please can wait a week for an answer thanks
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