UK Car

UK car repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a jaguar xj 2012 3.0 diesel. SDD shows a fault code…

Customer Question
Hi I have a...

Hi I have a jaguar xj 2012 3.0 diesel. SDD shows a fault code b11ed-87 hvac. I've change the climate control module with no joy. Please can you help

Mechanic's Assistant: How old is the engine? And when was it last serviced?

2012 car sevice october this year belts where change by jaguar. Problem came soon after

Mechanic's Assistant: Are you fixing your XJ yourself? What have you tried so far?

Change the heater control module, heater blower motor module. Everything points to heater control module and yes I'm trying to do it myself, jaguar queted me £1600 to fix it

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I've changed the coolant and flushed it through, hoping that would cure it

Submitted: 9 months ago.Category: UK Car
Show More
Show Less
Ask Your Own UK Car Question
Answered in 19 hours by:
12/18/2017
UK Auto Mechanic: Peter Zavarelli,
 replied 9 months ago
Peter Zavarelli
Category: UK Car
Satisfied Customers: 33,927
Experience: Technical Consultant at Just Answer
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.

Inspect the wiring leading to the heater control module for any wiring issues.If any wiring faults are found they will need to be repaired to resolve this issue here.If this is or was checked already and found to be o.k. let me know here so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

Ask Your Own UK Car Question
UK Auto Mechanic: Peter Zavarelli,
 replied 9 months ago

Hi, just checking in to see how things are going. Do you need further assistance?

Ask Your Own UK Car Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk auto mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Peter Zavarelli Your Own Question
Peter Zavarelli
Peter Zavarelli
Peter Zavarelli
Category: UK Car
Satisfied Customers: 33,927
33,927 Satisfied Customers
Experience: Technical Consultant at Just Answer

Peter Zavarelli is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Marty

Marty

European Car Expert

432 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

Greg

Greg

Shop Owner

1,367 satisfied customers

17 years Shop Owner /Technician. 27 years experience,

Richard

Richard

UK Car Mechanic

627 satisfied customers

12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified

Matt

Matt

Mechanical Engineer

4,709 satisfied customers

BEng hons Mech engineering, in auto industry 22 years

Trevor

Trevor

UK Car Mechanic

853 satisfied customers

NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician

Rob

Rob

UK Car Mechanic

823 satisfied customers

city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan

martin jones

martin jones

UK Car Mechanic

646 satisfied customers

25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained

< Previous | Next >

Related UK Car Questions
L have 2004 ST R, l have same problems with my climate
l have 2004 ST R, l have same problems with my climate control. … read more
Richard
Richard
UK Car Mechanic
Vocational, Technical or Trade Scho
627 satisfied customers
The defrost has not been working and so I removed the
The defrost has not been working and so I removed the stepper motor to check if it was faulty. I checked it by selecting the different heater settings and it switched okay to defrost but now will not … read more
Richard
Richard
UK Car Mechanic
Vocational, Technical or Trade Scho
627 satisfied customers
I'm having trouble diagnosing why the heater fan will not
I'm having trouble diagnosing why the heater fan will not work on SD58OPT mondeo. The fan runs when you bridge the 2 large pins of the speed module and the control panel shows all the speeds when you … read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I have a RR Vogue 3.6 tdv8 - when crushing on motorway
I have a RR Vogue 3.6 tdv8 - when crushing on motorway nothing happened regarding overheating , Guage is in the middle , when stuck in truffick than get message engine failure and cuts the power , after few minutes I can star engine and drive , I realise if put heaters on full blast hot than don't cuts of and can drrive in hot weather in heavy trafick . Any suggestions ? … read more
Greg
Greg
Shop Owner
Vocational, Technical or Trade Scho
1,367 satisfied customers
I've got a Corsa d. The heater stopped working. I che ked
I've got a Corsa d. The heater stopped working. I che ked the climate control resistor and both plugs into it were melted. I replaced the climate control resistor pack and it worked again. But as plug… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I've got 2008 ford ka, I've only had since the beginning of
I've got 2008 ford ka, I've only had since the beginning of May , have spent a lot of money undoing 6 years of apparent neglect. Have replaced a lot of the 'under structure ' struts/springs/exhaust/ b… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Jaguar s-type: Hi Richard, I'm Dave. I've got a 2007 s-type
Hi Richard, I'm Dave. I've got a 2007 s-type se 2.7d. I need to replace the heater door blend actuators, JTB00066, but i've no idea how to remove the instrument panel finish panel. I have a picture fr… read more
Richard
Richard
UK Car Mechanic
Vocational, Technical or Trade Scho
627 satisfied customers
I am have a problem with my Jaguar S Type 2.7 Diesel 06
Hi I am have a problem with my Jaguar S Type 2.7 Diesel 06 plate. Irrespective of whether the engine is hot or cold; when I first turn on the main fan in the car the whole car wobbles (rev counter doe… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
S type: S type 3.0 petrol 02 .I cannot get any heat into the
S type 3.0 petrol 02 .I cannot get any heat into the interior of vehicle.I have changed pollen filter and electronic accutator.I have been told that there is also a heater control valve,but I am not s… read more
JagLandyFord
JagLandyFord
Vocational, Technical or Trade Scho
8 satisfied customers
blower on full, vents closed and temperature set..Heater blows hot
Screen misting up. Only stops when 'only' de-mist blower on full, vents closed and temperature set at 16 degrees C. Sometimes have a Whooping noise from engine!? Heater blows hot and cold. HELP!!!!!!!… read more
Chris VW Master Tech
Chris VW Master Tech
Vocational, Technical or Trade Scho
196 satisfied customers
V6..water pump, timing belt and tensioner etc fitted..coolant
ROVER 75 2.0 V6 CONNOISSEUR 2001. 3 years ago I had new radiator, Thermostat, water pump, timing belt and tensioner etc fitted. Last year I had the coolant drained and replenished. Lately I had to kee… read more
Engineering Pro
Engineering Pro
Automotive Development Engineer
Bachelor's Degree
1,366 satisfied customers
BMW: Saab..just the spec I want ( 95 1.9 TDi 150 bhp)..whats..Cheers
For my next car I want beige leather and auto diesel estate. I've been looking at Mercs and BMW's never thought of Saab until I came across one the other day by accident with just the spec I want ( 95… read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,709 satisfied customers
I have a 2002 Rover 45 1.8 auto and for some reason I..operating temp
Hi, I have a 2002 Rover 45 1.8 auto and for some reason I can't get any heat out of the heater despite waiting for the car to come up to operating temp and having the control turned full on. I have ch… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
1600 Monza: Reg..overheating..the leaky water pump,changed..blower
Hi I have a mazda MX5 R Reg 1600 Monza,and it is overheating on short runs. I have replaced the leaky water pump,changed thermostat,cleaned, and watched the switch turn on the fan. the only way to sti… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
98 xj: limp home mode..jaguar..transmission fluid and went..limp mode
I was wondering if anyone knew how to reset the transmission limp home mode on a 98 xj jaguar? It had went low on transmission fluid and went into limp mode. I've since changed the filter and fluid bu… read more
Richard
Richard
UK Car Mechanic
Vocational, Technical or Trade Scho
627 satisfied customers
my audi a4 e con does not work iget cold air mixing with warm
my audi a4 e con does not work iget cold air mixing with warm air works a bit better with manual mode centre button on the righ in this cold weather it is not warm enough had it put on the computer at… read more
UK MOTOR TRADER
UK MOTOR TRADER
Garage Owner
Vocational, Technical or Trade Scho
110 satisfied customers
Jaguar X type: 2.5L..V6..Vin..4th or 5th, slips in reverse also
Hi, Jaguar X type 2.5L V6 2002 Vin #SAJEA51D72XC61593 Transmission problem. Slips in 3rd cannot get 4th or 5th, slips in reverse also. Code P0733 3rd gear ratio incorrect generated by ODB II. Fluid Le… read more
Richard
Richard
UK Car Mechanic
Vocational, Technical or Trade Scho
627 satisfied customers
2000 s type: removed a fault code for the engine..my heater..reprogram
i have a 2000 s type jaguar i removed a fault code for the engine now my heater controlls don't work how do i reprogram it… read more
Jaguar Master Technician
Jaguar Master Technician
Jaguar / Land Rover Technician
Vocational, Technical or Trade Scho
200 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x