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I hqve a porsche 2014 cayenne S I noted since several days…

Customer Question
I hqve a porsche...

I hqve a porsche 2014 cayenne S I noted since several days that when I try to use the air suspension, sometimes i got the message Not possible Knowing that I changes the brakers recently I don t know if it is linked :(

Mechanic's Assistant: How has the ride been lately? Have you noticed any fluid under the car?

No at all, everythink is ok, I just changed the brakers and the weels recently

Mechanic's Assistant: Are you fixing your Cayenne yourself? What have you tried so far?

No a mechanic did the job

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that s all , thank a lot

Submitted: 7 months ago.Category: UK Car
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Answered in 1 day by:
12/10/2017
UK Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: UK Car
Satisfied Customers: 448
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great. My name is***** would be happy to assist you with this today.

​So the air suspension issue should not be linked to the brake job, unless they knocked something loose when removing the brake parts. It is possible that a sensor/connection came undone. I would recommend inspecting the connections at each wheel to make sure nothing has come undone. If things look good then we will need to get the codes scanned to see exactly what issue it is storing

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Customer reply replied 7 months ago
Thank you very much for your answer
I will double check with the mechanic
I hqve one question please: how can we retreive the codes?
"If things look good then we will need to get the codes scanned to see exactly what issue it is storing"thank you
UK Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

Y​ou are very welcome. To retrieve the codes we will need a code reader, if you do not have one you can get the codes scanned for free at most parts stores like Autozone

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