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Mazda 6 not starting car/lock sign flashing + red key sign…

Customer Question
Mazda 6 not starting...

Mazda 6 not starting car/lock sign flashing + red key sign put new battery on car still the same

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Yes when I fitted new battery cleaned terminals and made secure

Mechanic's Assistant: What year is your Mazda2?

2009/2010

Mechanic's Assistant: Are you fixing your Mazda2 yourself? What have you tried so far?

It is a mazda 6 only change battery when rac could not start

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

As it is button start have also tried using key in ignition and this wont turn

Submitted: 8 months ago.Category: UK Car
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Customer reply replied 8 months ago
not sure you got my email or phone number***@******.*** and phone***********
Answered in 37 minutes by:
11/12/2017
UK Auto Mechanic: David Craig, Auto Mechanic replied 8 months ago
David Craig
David Craig, Auto Mechanic
Category: UK Car
Satisfied Customers: 5,776
Experience: Owner/Mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Your passlock key has lost communication with the PATS transponder. The ONLY thing that can be done is to have the key reprogrammed by the dealer or certified locksmith.

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Customer reply replied 8 months ago
when you say the key will have to be reprogrammed will they need to come to the car or just take key to them? Keith
UK Auto Mechanic: David Craig, Auto Mechanic replied 8 months ago

the locksmith will come to your vehicle. the dealer will need your key and car.

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Customer reply replied 8 months ago
ok that's what I will have to do then
UK Auto Mechanic: David Craig, Auto Mechanic replied 8 months ago

please keep me updated on the results. thank you.

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UK Auto Mechanic: David Craig, Auto Mechanic replied 8 months ago

hows it going?

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Customer reply replied 8 months ago
waiting to here if someone can come and fix it Mazda wanted a fortune plus recovered to them so am waiting for a guy who is back next week
UK Auto Mechanic: David Craig, Auto Mechanic replied 8 months ago

ok, thanks

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