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XF 2012 Vin. S31758 - Bluetooth problem On the touch screen

Customer Question
Hi. XF 2012 Vin. S31758...
Hi. XF 2012 Vin. S31758 - Bluetooth problem
On the touch screen there is no phone icon to press.
When you read the configuration files using the SDD tester
says that the car is without bluetooth.
On the radio / cd device there is a bluetooth symbol
I have tried to mount another radio / cd device from a bluetooth car
but I can not get it configured so the phone icon comes on the touch screen.On an XF from 2009 we have previously tried to mount navigation and then made the configuration with SDD so it got to stand navi in the touch screen.Do you have an idea of how we get bluetooth to work on this car ???Regards Brian
Submitted: 2 months ago.Category: UK Car
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Answered in 27 minutes by:
9/13/2017
UK Auto Mechanic: Richard, UK Car Mechanic replied 2 months ago
Richard
Richard, UK Car Mechanic
Category: UK Car
Satisfied Customers: 15,577
Experience: 12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified
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Can I have the full VIN? Do you have a phone button on the switch pack below the touchscreen?
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Customer reply replied 2 months ago
SAJAA0549CNS31758 ... Yes there are a button below the screen
Customer reply replied 2 months ago
CORRECT NUMBER 0045 22660647
UK Auto Mechanic: Richard, UK Car Mechanic replied 2 months ago
Ok yes Bluetooth is not fitted. Since you installed a audio unit with Bluetooth then you will have to edit the ccf file. You need to go to current car configuration modification with SDD to see if we can modify it to tell the vehicle Bluetooth is fitted.
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Customer reply replied 2 months ago
Hi Richard ... is i correct as i understand - that you call us ?
CORRECT NUMBER 0045 22660647
Customer reply replied 2 months ago
I have tried to change configuration modification with SDD but Bluetooth and phone is not highlighted
so it's not possible to make changes.
do you think it's possible to get on with bluetooth in this car ??
UK Auto Mechanic: Richard, UK Car Mechanic replied 2 months ago
You will need a special engineering software or coded access to do this. Your only option is the dealer however you also need to make sure the wiring is fitted in the overhead console for the microphone.
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Customer reply replied 2 months ago
Hello. We have given up to get original bluetooth in this car.
We have mounted a parrot instead of.
Thanks for your help. regards Brian
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Richard
Richard
Richard, UK Car Mechanic
Category: UK Car
Satisfied Customers: 15,577
15,577 Satisfied Customers
Experience: 12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified

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