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I have a diesel 2015 rav4 and the check awd system is

Customer Question
I have a diesel...

I have a diesel 2015 rav4 and the check awd system is showing on the display

Mechanic's Assistant: How old is the engine? And when was it last serviced?

It was serviced 4500 miles ago

Mechanic's Assistant: Are you fixing your RAV4 yourself? What have you tried so far?

I resèt the computer by disconnecting the battery but comes on again

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The dpf service is also on?

Submitted: 1 year ago.Category: UK Car
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Answered in 4 days by:
9/9/2017
UK Auto Mechanic: sprinkles08, ASE Certified Technician replied 1 year ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 24,328
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

The warning is being displayed because the module that controls the all wheel dive system has seen a failure and set fault codes. There are several things that could be wrong and it will require some testing to determine what is going on. The most common cause would be the transfer case motor but it could also be a wiring problem or even the module itself.

The first step in diagnosing the problem will be to use a scan tool to see what fault codes have set and then testing can be done from there based on the findings.

If you're still under basic warranty then diagnosing and repairing the issue will be covered at your dealer.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

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sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 24,328
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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