UK Car

UK car repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Rear axle citroen c4 picasso noisy. diagnosed as needing…

Rear axle citroen c4...

Rear axle citroen c4 picasso noisy. diagnosed as needing foam injection treatment. car 27000 miles. not yet subject to recall. is this a common problem? 3 to 4 years old

Mechanic's Assistant: What is the model/year of your Citroen?

Hn63 url..have to rush off now to meet wife!

Mechanic's Assistant: What year is your Citroen?

Citroen c4 picasso vtr 1600cc petrol dec 13

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

Starts fine

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Garage says not unusual problem.citroen recommend foam injection to cure about 400to 500£. only citroen dealers do this treatment.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Hartwells citroen say have had problem 3x with other cars. only 27000 miles. have not rung citroen uk yet. may have to take car back to original seller richmonds of portsmouth. Hartwells want to charge 108£ per hpour to diagnose but we know what is needed from my local own garage

Show More
Show Less
Ask Your Own UK Car Question
Answered in 29 minutes by:
8/17/2017
Peter Zavarelli
Category: UK Car
Satisfied Customers: 32,979
Experience: Technical Consultant at Just Answer
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

What happens is the injectors do become dirty and causes this issue here.The fuel usually causes this.On some models it is recommended to have the fuel treatment done every couple of years and some models even once a year to prevent any issues with the injectors.But unfortunately this is common especially on low mile vehicles that are a few years old.The less it is driven the more build up the injectors can obtain internally.Usually higher engine rpm/higher speed driving will prolong the injectors as allot of stop and go driving can cause build up issues.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own UK Car Question
Customer reply replied 11 months ago
I cannot understand why the rear suspension / axle has anything to do with fuel injection.have you seen this problem with picassos? Should this be happening after 27000 miles?

Is the foam injection treatment the treatment they want to do with the rear suspension or is the issue that you are seeing is with the rear suspension and the shop/garage wants to clean the injectors?

Let me know,thanks Pete

Ask Your Own UK Car Question
Customer reply replied 11 months ago
The first is correct

O.k.,I apologize as I thought we were talking about the injectors as shops will do a cleaning treatment to the injectors.

The suspension issues on this model were a common fault and on some models the manufacturer would even help with the repairs due to the common fault.A dealer can tell you if they will help with the costs for repairs if your model and year vehicle falls into a certain range that they have for this.

But suspension dampners would fail and models with the air supension the air shocks/struts would leak causing issues as well.

Unfortunately these suspension issues were a common problem and the correction they are doing will correct the issue.You can ask them that however that since it is a common fault if they can help with the costs as they may in some cases.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Peter Zavarelli
Category: UK Car
Satisfied Customers: 32,979
Experience: Technical Consultant at Just Answer
Verified
Peter Zavarelli and 87 other UK Car Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk auto mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Peter Zavarelli Your Own Question
Peter Zavarelli
Peter Zavarelli
Peter Zavarelli
Category: UK Car
Satisfied Customers: 32,979
32,979 Satisfied Customers
Experience: Technical Consultant at Just Answer

Peter Zavarelli is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Marty

Marty

European Car Expert

432 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

Greg

Greg

Shop Owner

1,360 satisfied customers

17 years Shop Owner /Technician. 27 years experience,

Richard

Richard

UK Car Mechanic

626 satisfied customers

12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified

Matt

Matt

Mechanical Engineer

4,702 satisfied customers

BEng hons Mech engineering, in auto industry 22 years

Trevor

Trevor

UK Car Mechanic

853 satisfied customers

NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician

Rob

Rob

UK Car Mechanic

823 satisfied customers

city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan

martin jones

martin jones

UK Car Mechanic

646 satisfied customers

25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained

< Previous | Next >

Related UK Car Questions
Direction indicator does not work all the time on my Peugot
Direction indicator does not work all the time on my Peugot 207. I have called out breakdown engineer 3 times and they cannot resolve the problem, the last one said that it was due to condensation. I … read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
32,979 satisfied customers
My position on the built in sat nav is frozen and not giving
My position on the built in sat nav is frozen and not giving me my true position on the map… read more
Gallagher99
Gallagher99
Ford Senior Technician
Vocational, Technical or Trade Scho
809 satisfied customers
Please help with cylinder head replacement specification
Please help with cylinder head replacement specification (timing marks and torque settings). The motor is a ka20 16 valve motor for a LDV in south-africa.… read more
cloe0626
cloe0626
800 satisfied customers
Peugot 307 2.0 Petrol anti pollution warning , in limp
Customer: Peugot 307 2.0 Petrol anti pollution warning … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I have a 2007 Transit Van motorhome by Talvor and it won't
Customer: I have a 2007 Transit Van motorhome by Talvor and it won't turn over. I have full lights on dash and headlights but no cranking whatsoever. batterys under drivers seat are fully charged as i… read more
Nathan B
Nathan B
Garage Owner
Vocational, Technical or Trade Scho
16 satisfied customers
When trying to start engine a series of relays clicking
When trying to start engine a series of relays clicking under dash. and engine coCompartment… read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,702 satisfied customers
I want to wire my towbar electrics into my Ford Mondeo 2.0
Hi I want to wire my towbar electrics into my Ford Mondeo 2.0 diesel hatchback (June 2014) . Has the wiring changed from the 2012 car? Can you advise on the correct wiring connections. Thanks Read mor… read more
Gallagher99
Gallagher99
Ford Senior Technician
Vocational, Technical or Trade Scho
809 satisfied customers
Ok story but will try to be as informative as possible. I
Ok long story but will try to be as informative as possible. I have my mums 2003 vw polo 1.2, 3 cylinder petrol. She has had it around 2 years and was bought with engine management light on as was tol… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
2005 1250cc fiesta eac fail after car is driven or left idle
2005 1250cc fiesta eac fail after car is driven or left idle til hot. will not restart til cooled… read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
32,979 satisfied customers
I am having a problem with my seat Leon 56 plate the drivers
I am having a problem with my seat Leon 56 plate the drivers side stops working now and then it is fine when car not running have checked all fuses , do I. Need to have them reprogrammed… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
Louise. I have bought a fiesta, reg 56 daughter. was ok at
Customer: Louise. hi I have bought a fiesta, reg 56 for my daughter. was ok at first then now speedo not working and warning lights for abs and handbrake etc showing, although there are no problem wit… read more
Gallagher99
Gallagher99
Ford Senior Technician
Vocational, Technical or Trade Scho
809 satisfied customers
Names my c5 2.2 hdi wont turn over and economy wont go off.
Hi names chris my c5 2.2 hdi wont turn over and economy wont go off. Also i have a we computer its an autel and i cant comunicate with the on bord ecu.… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I replaced my c220 1997 mercedes throttlebody with a second
I replaced my c220 1997 mercedes throttlebody with a second hand one, cause I was told too by a mechanic who did the diagnosis with his computer I also changed my ovp relay but the car do not idle, pl… read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
32,979 satisfied customers
My fiesta has an intermittent fault that the garage cannot
Customer: Hi, I am Jo and my fiesta has an intermittent fault that the garage cannot find or put right. when I change gear or brake the rev counter drops to zero and I loose my lights and power steeri… read more
Gallagher99
Gallagher99
Ford Senior Technician
Vocational, Technical or Trade Scho
809 satisfied customers
Changed fuses on van and radio needs a code. I pressed 1 and
Changed fuses on van and radio needs a code . I pressed 1 and 6 together and number v 175950 came up.… read more
Gallagher99
Gallagher99
Ford Senior Technician
Vocational, Technical or Trade Scho
809 satisfied customers
Iv 06 ford transit new shape loses power when changing gear
Hi iv 06 ford transit new shape loses power when changing gear and up in dash where miles left till empty gose like this - - - - - - and sometimes it will not rev past 1000 revs have took switch it of… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Greg, from Israel, I own Nissan note model 2012, 1.4 L
Hello Greg, I'm Ishay Cohen from Israel, I own Nissan note model 2012, 1.4 L Automatic. When I try to start the car the red light in the clock board remains on, The car key has a remote control with t… read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
32,979 satisfied customers
Greetings from Finland!! I have focus 2012 with code P0017.
Hello and greetings from Finland!! I have focus 2012 with code P0017. If I reset the code it will stay fine for about 30 miles or so and then it comes back. I can't find anywhere, where is the crank s… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x