UK Car Repair Questions? Ask a Mechanic for Answers ASAP
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From what you have described here this sounds like an internal electrical fault in the assembly itself.I have seen the circuit board fail on some as well as the processor and on some models the internal hard drive which will cause it to freeze up with no operations working.In some cases you can disconnect and reconnect power to it after a few minutes and it will reset and work again but if this does not work I suspect it will need replaced.It would be a good idea to have it tested to see if it needs replaced for sure.
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