UK Car

UK Car Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

UK Car

Since replacing the gem module on my 2010 1.6tdi Zetec

Customer Question
Hi there, since replacing the...
Hi there, since replacing the gem module on my 2010 1.6tdi Zetec focus, the front heatedwindcreen has stopped working, the button doesn't light up and windscreen doesn't heat. The reversing sensors are also malfunctioning: when you first star the car and go into reverse the reversing sensors been one continuous beep, it does not gauge distance, if going into reverse again on same journey they don't beep at all. Thanks
Submitted: 1 year ago.Category: UK Car
Show More
Show Less
Ask Your Own UK Car Question
Answered in 8 hours by:
10/21/2016
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago
Gallagher99
Gallagher99, Ford senior technician
Category: UK Car
Satisfied Customers: 3,277
Experience: fully qualified ford senior technician. ata registerd. svq level 3 .12 years experience
Verified

Hi there good morning to you and sorry for the delayed response ,
My name is ***** ***** I would be happy to assist you today

Ok was this a brand new gem module that was installed by a ford dealer

Are the parking sensors factory fitted sensors

Kindest regards ***** *****

Brian

Ask Your Own UK Car Question
Customer reply replied 1 year ago
HiBrian, you actually helped me find and install the gem module. My stereo and 12v sockets had stopped working. The gem mod was second hand from eBay which I fitted.. with your guidance. The parking sensors are factory fitted. Thanks. James
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago

Hi James thanks

I was reading through our previous posts there

I assume everything has been working ok after gem was fitted as you said the parking sensors were working

Have these two faults just appeared

Are these the only 2 things that arent working

Kindest regards ***** *****

Brian

Ask Your Own UK Car Question
Customer reply replied 1 year ago
The parking sensors work maybe once every 3 months and that hasn't changed since replacing the gem. The front windscreen has stopped with the change of the gem. Thanks Brian. I'm looking to sell the car in next few weeks so want to get these little bits sorted. Thanks. James
Customer reply replied 1 year ago
Any clues Brian? Cheers
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago

Hi there James good morning to you

Ok was the fuse design identical to your old GEM as some models don't have a heated front screen

And as mentioned previously in some cases GEM programming has to be done which I suspect is the case hear

As although the gens are the same the programming is different i.e. Your heated screen (programming part ) will show disabled in cases like this we need to switch it to enabled using fords ids

Can you give me your registration number so I. An pull a few diagrams up

Kind regards ***** *****

Brian

Ask Your Own UK Car Question
Customer reply replied 1 year ago
Thanks Brian, the gem was identical, as far as I could tell anyways. Is there a fuse number I can check?? My reg is sg60fsv thanks
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago

Hi James ok can you check fuse 100 in GEM module fuse box and fuse 25 in engine junction fuse box

Regards Brian

Ask Your Own UK Car Question
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago

Also ensure the lower multiplugs are right home on the GEM

Ask Your Own UK Car Question
Customer reply replied 1 year ago
Yup will do. Thanks
Customer reply replied 1 year ago
Ok so both fuses are fine... bonnet catch has gone now so had to use a screw driver to get it open!! I really want this car out of my life lol
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago

Hi James

Ok if these fuses are ok then the issue will lie with the programming of the gem

The reason being nearly all the gems are the same but are programmed differently

The vehicle your GEM came out of wouldn't have had a heated front screen

The parking sensor issue isn't connected to the gem at all and is most commonly a sensor issue

Your bonnet issue is caused by a failed bonnet release assembly (you need to have a new build up kit fitted )

If you need anymore help or advice on this issue James please let me know and I will do my upmost to assist you
If you are satisfied with my answer /advice
PLEASE REMEMBER TO RATE MY ANSWER
Kindest regards ***** ***** and have a nice day

Brian

Ask Your Own UK Car Question
Customer reply replied 1 year ago
Thanks Brian, so how do I sort reprogramming? What do I do to check/fix the sensors? Thanks
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago
To programme the gem to enable heated sceen operation you need to have the parameter /gem programming changed using fords ids diagnostic equipmentThe parking sensor issue is most commonly a sensor fault but again you need fords ids to correctly diagnose it as the fault leaves a fault code in the parking aid module (as its factory fitted )Kindest regards ***** *****
Brian
Ask Your Own UK Car Question
Customer reply replied 1 year ago
basically I need to take it to ford?
UK Auto Mechanic: Gallagher99, Ford senior technician replied 1 year ago
Hi James Unfortunately there is no other way to enable the heated screen
Regarding the parking sensor issues you can commonly diagnose which sensor isn't working by listening to each sensor when the system is onYou will be able to hear a ticking noise from the sensor if it is workingRegards ***** *****
Brian
Ask Your Own UK Car Question
Ask Gallagher99 Your Own Question
Gallagher99
Gallagher99
Gallagher99, Ford senior technician
Category: UK Car
Satisfied Customers: 3,277
3,277 Satisfied Customers
Experience: fully qualified ford senior technician. ata registerd. svq level 3 .12 years experience

Gallagher99 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Marty

Marty

European Car Expert

407 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

Greg

Greg

Shop Owner

1,309 satisfied customers

17 years Shop Owner /Technician. 27 years experience,

Richard

Richard

UK Car Mechanic

611 satisfied customers

12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified

Matt

Matt

Mechanical Engineer

4,607 satisfied customers

BEng hons Mech engineering, in auto industry 22 years

Trevor

Trevor

UK Car Mechanic

853 satisfied customers

NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician

Rob

Rob

UK Car Mechanic

823 satisfied customers

city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan

martin jones

martin jones

UK Car Mechanic

640 satisfied customers

25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained

< Previous | Next >

Related UK Car Questions
When I turn my there's like a grinding sound and my abs
When I turn my there's like a grinding sound and my abs light is on. I'm thinking its the tone ring. … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
I am desperately trying to assist my sister. She has a VW
HI I am desperately trying to assist my sister. She has a VW Golf 2.0L FSI 09G Asin Warner 6 speed multi-wet plate clutch. Earlier this year she took her car to VW here in Johannesburg with a problem … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a 2005 Jazz and when I start it from cold I can't get
I have a 2005 Jazz and when I start it from cold I can't get it into gear, forward or reverse. But once the engine has warmed up it works as normal. … read more
Greg
Greg
Shop Owner
Vocational, Technical or Trade Scho
1,309 satisfied customers
I have just bought a second hand peugeot 206 cc, just taken
hi, i have just bought a second hand peugeot 206 cc, just taken it to an independant mechanic to check it over as i know nothing about engines!!! When hooked up to the diagnostics computer, it was com… read more
Robert
Robert
Mechanic/Roadside assist/Garage Owner
Vocational, Technical or Trade Scho
1,647 satisfied customers
Do i oil the head bolts on a 2000 nissan 3.3 engine. I have
Do i oil the head bolts on a 2000 nissan 3.3 engine. I have the settings but not sure if i oil them or not… read more
Marty
Marty
European Car Expert
Associate Degree
407 satisfied customers
Golf 4 1.4 16 v high negative STFT at idle after resetting
Golf 4 1.4 16 v high negative STFT at idle after resetting fault codes. (-19) Fault code 17573 p1165… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
A have som problem fain. 300c crd yers 2006. 1270. power
hello JA: Hello. How can I help? Customer: a have som problem don fain JA: What is the model/year of your Chrysler? Customer: 300c crd yers 2006 JA: Are you fixing your 300C yourself? What have you tr… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
The abs, stability control and traction control warning
The abs, stability control and traction control warning lights come on in my shogun. Usually it happens at start up or when moving off first thing in morning. After a Mile or so if I switch off and re… read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,607 satisfied customers
I have a p021 code on my 2008 g35 sedan. I need to know if
I have a p021 code on my 2008 g35 sedan. I need to know if bank 2 is drivers or passengers side? … read more
Greg
Greg
Shop Owner
Vocational, Technical or Trade Scho
1,309 satisfied customers
Ford kuga 2010 2.5 AWD malfuction just came up on the dash.
Ford kuga 2010 2.5 AWD malfuction just came up on the dash … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a new Mini S The onboard computer restarts itself
I have a new Mini Cooper S The onboard computer restarts itself whilst driving Have taken my car in to update software but this has not resolved the issue. Is this a common problem/one you have a fix … read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,607 satisfied customers
2006 Ford Transit Connect, the heater airflow control is
2006 Ford Transit Connect, the heater airflow control is jammed, can this be released simply? Do I need a tin opener to get to it? Regards Bran … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I am having starting problems with my 07 plate E320 D, it
Hi, I am having starting problems with my 07 plate E320 D, it takes about 3 or 4 heaters before it starts on relaly cold days, about 2 to 3 for mildly cold days, once started no probs, got it checked,… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I see a spanner comes on when I start d car and dis
I see a spanner comes on when I start d car and dis disappears within seconds … read more
Greg
Greg
Shop Owner
Vocational, Technical or Trade Scho
1,309 satisfied customers
Its not starting. Everythings fine i got error no connection
everythings fine i got error no connection ith sasm module here can i fint it? … read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,607 satisfied customers
I need wiring diagrams for Light Module for Laguna Coupe
I need wiring diagrams for Light Module for Laguna Coupe 2009 3.0 … read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,607 satisfied customers
Immobiliser seems to be draining the battery. Ticking noise
Ticking noise and lights flash when doors are open … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I am looking to change the battery on my Nissan prinastar.
I am looking to change the battery on my Nissan prinastar … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x