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sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 22833
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I am trying to connect my phone to my car via usb However I

Customer Question

Hello. I am trying to connect my phone to my car via usb However I am getting the message usb unreadable
JA: What is the model/year of your Volvo?
Customer: V40 and it is brand new
JA: What year is your V40?
Customer: 2016
JA: Are you fixing your V40 yourself? What have you tried so far?
Customer: I have tried connecting it to usb I have tried changing the usb to all different setting on my phone side I cannot think of any other options
JA: Anything else you want the mechanic to know before I connect you?
Customer: No that is all thank you
Submitted: 11 months ago.
Category: UK Car
Expert:  sprinkles08 replied 11 months ago.

Hello and welcome to JustAnswer!

The issue may be that the phone isn't compatible with the system. If you can give the phone make and model I can try and determine if the phone is compatible.

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