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Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 22827
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The passenger door of my Audi A3 cabriolet won't close, it

Customer Question

The passenger door of my Audi A3 cabriolet won't close, it has a catch that won't open.
JA: What year is your A3 Cabriolet?
Customer: 2008
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Everything in the manual.
JA: Anything else you think the mechanic should know?
Customer: Before this happened, the door wouldn't open with the key fob and could only be unlocked from the door handle inside
JA: Have you checked the fob's battery?
Customer: Fob is working fine. There is a catch on the passenger door that is obstructing closure
Submitted: 1 year ago.
Category: UK Car
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

It sounds as if the latch pawl has been rotated to the closed position while the door is open. The pawl is the piece in the latch that rotates around the striker to hold the door closed. If the area in the latch where the striker goes isn't open to accept the striker then the pawl is in the closed position.

If that's the case, assuming the latch isn't bad and there isn't a linkage issue, then you just need to insert a screwdriver into the area where the striker would be, pull and hold the door handle to release the pawl and rotate it with the screwdriver.

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