UK Car

UK car repair questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I've got a 2001 1.9d kangoo van, when I bought it they said…

Customer Question
I've got a 2001 1.9d...
I've got a 2001 1.9d kangoo van, when I bought it they said there was immobiliser fault, with a new battery the van will turn over but won't start at all, please help
Submitted: 2 years ago.Category: UK Car
Show More
Show Less
Ask Your Own UK Car Question
Answered in 1 hour by:
2/2/2016
UK Auto Mechanic: Euro_ Service, Service Manager replied 2 years ago
Euro_ Service
Euro_ Service, Service Manager
Category: UK Car
Satisfied Customers: 5,239
Experience: Experience in many different European car mfgrs; Lotus owner
Verified

Hello. Welcome to Just Answer. Please allow me to assist you. Reprogramming the key chip, if that did not help, would indicate that the Immobiliser Electronic control unit is going to need to be replaced. The van will turn over and not start because the fuel pump is not being energised. This is what the immoboliser does. It allows the fuel pump to work when the right key is present in the vehicle, and will not allow the vehicle to start if the wrong key (or an incorrectly programmed key) is used. I would recommend a new Immoboliser ECU and new keys that match the ECU

Ask Your Own UK Car Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk auto mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Euro_ Service Your Own Question
Euro_ Service
Euro_ Service
Euro_ Service, Service Manager
Category: UK Car
Satisfied Customers: 5,239
5,239 Satisfied Customers
Experience: Experience in many different European car mfgrs; Lotus owner

Euro_ Service is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Marty

Marty

European Car Expert

432 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

Greg

Greg

Shop Owner

1,367 satisfied customers

17 years Shop Owner /Technician. 27 years experience,

Richard

Richard

UK Car Mechanic

627 satisfied customers

12 years as a technician at a Ford and Jaguar dealer Ford and Jaguar factory certified

Matt

Matt

Mechanical Engineer

4,709 satisfied customers

BEng hons Mech engineering, in auto industry 22 years

Trevor

Trevor

UK Car Mechanic

853 satisfied customers

NVQ 3, Modern Apprenticeship, MOT Tester, 15+ years experience diagnostic technician

Rob

Rob

UK Car Mechanic

823 satisfied customers

city and guilds level 1 2and 3. mot tester , 28 years experience set up training college in afghanistan

martin jones

martin jones

UK Car Mechanic

646 satisfied customers

25 years as a mechanic and mot tester, owned own business for 10 years city and guilds trained

< Previous | Next >

Related UK Car Questions
My doors won't open on 2litre traffic and won't start now
Hi my doors won't open on 2litre traffic and won't start now the immobiliser is making a buzzing noise when I try to open doors I smashed small window to gain access also at the start if van started i… read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
Having trouble as the kangoo won't start, it had new battery
Hi having trouble as the kangoo won't start, it had new battery just before I bought it last week and the key stopped remotely locking the van red dot flashing on the dash and van won't start this mor… read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
Its flashing code 23. The immobiliser was activated for two
Its flashing code 23. The immobiliser was activated for two days and the van wld turn over but not start. Now the immob light flashes but starts. Ive lost convidence with it and afraid i'll be left st… read more
Ross
Ross
Automotive Technician/Conaultant
Vocational, Technical or Trade Scho
470 satisfied customers
Punto: XXXXX XXXXX punto 1.9d (2001) wont start. Own occasion
My fiat punto 1.9d (2001) won't start. Own occasion the key code light has remained on and a couple of times after a bit of effort the car has started but the clock has reset. This morning the engine … read more
Mark
Mark
348 satisfied customers
2006 renault: Diesel..restart..Whole van vibrates..Fuel Filter
My 2006 rENAULT KANGOO Diesel Van fails to start after driving /heating up. What I mean is It will start at my house and after driving for an hour or so when i stop to go shopping it sometimes fails t… read more
Matt
Matt
Mechanical Engineer
Bachelor's Degree
4,709 satisfied customers
My berligo van (2005 1.9d..short distance..minutes later..first turn
when i first got my berligo van (2005 1.9d) i moved it a short distance off my drive and minutes later i tried to start it again and it would not start.the engine turned over fine the battery was fine… read more
FiestaEAC
FiestaEAC
Diagnostic Mechanic
Vocational, Technical or Trade Scho
61 satisfied customers
suzuki: but not starting....under warranty but garage no help///
sv59 rbf suzuki jimny not starting ...turning over but not starting....under warranty but garage no help//// please can someone give me some advice… read more
spiresuzuki
spiresuzuki
Workshop supervisor/tech
29 satisfied customers
Citroen..Key fob plastic housing was broken (no buttons)
Citroen Xsara Picasso 2001 8v. Key fob plastic housing was broken (no buttons). Bought new plastic casing and transferred contents and key into new casing. Now getting an electronic immobiliser fault … read more
Engineering Pro
Engineering Pro
Automotive Development Engineer
Bachelor\u0027s Degree
1,366 satisfied customers
Renault: a problem with the electrics and/or the immobiliser..garage
I think there is either a problem with the electrics and/or the immobiliser in my Renault Kangoo. It used to turn over and start after much trial and error, now it won't turn over at all and the batte… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
Renault: a red light flashes on my display and i cant start my van
Sometimes a red light flashes on my display and i can't start my van, other times it's o.k. It's a Renault Kangoo 65d. Also my central locking doesn't work from my key, but works if i press the button… read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
fiat scudo van, 2002 1.9d..knew of alternator problem as battery
fiat scudo van, 2002 1.9d..knew of alternator problem as battery light showing and was also picked up on last mot, was about to purchase new alternator but the following then happened...pulled in gara… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
An old fiat van which normally takes a while..started making..parked
i have an old fiat van which normally takes a while to start on cold mornings. but this morning when i was trying to start it it made the normal noise trying to start then it cut out ang started makin… read more
Robert
Robert
Mechanic/Roadside assist/Garage Owner
Vocational, Technical or Trade Scho
1,707 satisfied customers
my renault kangoo van 665 1.9d x-reg 135k miles, is a nightmare
my renault kangoo van 665 1.9d x-reg 135k miles, is a nightmare to start on a cold morning. Once started rest of the day is fine. I have changed the glow plugs and checked for voltage at start up, all… read more
wefwef
wefwef
Vocational, Technical or Trade Scho
305 satisfied customers
Renault: Diesel..the lights come on okay but wont turn over..clicking
hi all, just bought a Renault Kangoo 2000 year RN Diesel 1870cc, but its sick , When you put the key in the ignition the lights come on okay but wont turn over! when key taken out lights jamm on!? Som… read more
A Roxburgh
A Roxburgh
Master's Degree
32 satisfied customers
renault: van..we traced a corroded wire..fuse box..ecu
i have a renault kangoo 15dci 02 that will not start on night i went to move the van but would not start if key was wiggled it would start but not now we traced a corroded wire under fuse box to ecu r… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
I bought a Kangoo 2nd hand, there was only one key supplied,
I bought a Kangoo 2nd hand, there was only one key supplied, this was the master key which covered the central locking and the immobiliser. The pushbutton switch has broken from the printed circuit ca… read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
renault: traffic..04 and the immobiliser keeps playing..disconnecting
I have a renault traffic van 04 and the immobiliser keeps playing up I have to keep disconnecting and connecting my battry to get the van started… read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
Ive put another kangoo engine..ecu..fuse box..dashboard..wont start
Ive put another kangoo engine into my kangoo van and also put the brain, the ecu (from behind fuse box), the locking mechanism, also the plastic surround the wire goes into, the lock and key from the … read more
Mike
Mike
Proprieter / Diagnostic Technician
High School or GED
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x