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sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 22999
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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From Denmark. I have bought a used Radio Mini on Ebay. It is

Customer Question

Hi Mike, i am Alex from Denmark.
I have bought a used Radio for my Mini on Ebay. It is a CD53 R50, P/NO.: 6 921 965 and S/NO.: AL 5007 2 11 59315.
When i install it in the car it only says "disable" on the screen.
Think i have to use a code - that i do not have.
Can You help me?
Best regards Alex
Submitted: 1 year ago.
Category: UK Car
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

I see that your question has been up for an extended time without a response and while although I'm unable to help in the capacity you were hoping I wanted to post to let you know why.

Manufacturers' corporate policies require that proof of vehicle and radio ownership is verified in person to release a radio or security system code, and they aren't to be posted in public venues such as this. Due to the length of time your question has been up without a response I believe that either no experts currently on the site have access to obtain the code or noone feels comfortable posting it here.

There are two things you can do. You can try to see if they're able to obtain the code. The other option would be to see your dealer with the serial and proof of ownership and they'll be able to give it to you.

Customer: replied 1 year ago.
Hi, You did not solve my problem!
I found out myself what was wrong - it was the connection to the CANBUS system that was bad.
If You look around You will find out that the message: "disable" Means that there is a communication problem with the CANBUS.
Eventhough i would like to know, what i have for?
Best regards
Customer: replied 1 year ago.
Eventhough i would like to know, what i have payed for?
Expert:  sprinkles08 replied 1 year ago.

I'm sorry but your question was about obtaining a radio code and the radio will be disabled without entering the correct code. Without power, ground and bus the radio simply won't wake up.

I'm glad you got it repaired.