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Ask Wolfgang Your Own Question
Wolfgang, Master Vw/Audi Tech
Category: UK Car
Satisfied Customers: 4717
Experience:  15 yr Master VW/AUDI Technician Shop Foreman
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Customer Question

Submitted: 2 years ago.
Category: UK Car
Expert:  Wolfgang replied 2 years ago.

Thanks for choosing Just Answer . I'm Wolfgang here to help!!
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail. Do not rate yet, just reply. Put yourself in my shoes, I can not see, smell, hear, feel or touch your car, nor do I know any history on it. So take into consideration I am doing my best based on what you tell me. Also understand fixing cars often requires sophisticated tools, that you may not own. So even if you can not do what is outlined in my answer, that does not mean my answer is wrong deserving to be rated negative.

I do need a pic of the sticker so i can determine the vendor of the radio please


Customer: replied 2 years ago.
the radio is a grundig rcd 300
Expert:  Wolfgang replied 2 years ago.

at this time i have tried and VW is down at this point once back online i will get the code fyi

Expert:  Wolfgang replied 2 years ago.

i have checked again and VW server is still down !!

Expert:  Wolfgang replied 2 years ago.

hello again i still need the pic of the sticker of the radio and the face pic of the radio . for some reason that serial # ***** ***** accepting . is this a second hand radio purchased from ebay or a different supplier than the VW dealer?


Customer: replied 2 years ago.
it is the original radio in a vw touran 2004
just check the digit between the 6 and 3 is a zero.
the number i gave you was that embosed on the metal work
on the sticker there is 014vwz1z2c60384417.
Wont get a look at the radio until tonight, will see what i can do regarding pics
Expert:  Wolfgang replied 2 years ago.

i did use zero . pics will help me out. thanks