How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: UK Car
Satisfied Customers: 22678
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your UK Car Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Sorry Gallagher reason the line went down, im the one with

Customer Question

Sorry Gallagher for some reason the line went down, im the one with the electric window problem
Submitted: 1 year ago.
Category: UK Car
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to Justanswer!

There are a handful of things that can prevent a window from working. It could be a mechanical issue with the regulator or glass run channel, it could be an electrical issue with the window motor, switch or wiring.

The first step in diagnosing the problem will be to remove the door panel and visually inspect to see if there are any noticeable mechanical issues.

If there are no visible issues and/or you hear no noise when pressing the window switch then the next step will be to unplug the window motor and use a test light set up across the motor terminals to see if there is power and ground when pressing the window switch while the key is on. If the test light does light then the problem is the motor, the most common cause of a window not working is a failed window motor.

Customer: replied 1 year ago.
All sorted, I unplugged the motor and the connections was dirty and the connector was loose as well.Thanks for your help.
Expert:  sprinkles08 replied 1 year ago.