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1/9/2022
Drcool, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 4,610
Experience: i am an expert in the Home Appliance category in the US. been in the field for more than 30 years.
VerifiedHello…I am Francis and I have been a field service technician for the past 31 years servicing all kinds of branded appliances. I am sorry to hear that you are having an issue with your unit.
All front loaders have a water filter that can be cleaned at the front access.
Have you checked the water filter at the front? That could have trapped the gold chain and pendant.
Please watch these videos for references.
https://www.youtube.com/watch?v=TTl5TNxReyE
https://www.youtube.com/watch?v=ebrwZLuLHhA
Thanks
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