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I have a similar problem with an inoperative fan on a Neff…

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I have a similar problem...
I have a similar problem with an inoperative fan on a Neff oven. Sadly, the serial number plate/sticker has been removed from my oven and the repair service says they cannot supply a new fan without the model number (which I have) AND the serial number.
Is that correct?
Submitted: 3 months ago.Category: UK Appliance
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Answered in 17 minutes by:
3/28/2018
UK Appliance Technician: Gavin, Home Appliance Technician replied 3 months ago
Gavin
Gavin, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 194
Experience: Whitegoods Engineer
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Hi, thanks for using JA. If you send me the information you have I’ll look into it for you
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