UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I did start a chat yesterday but I was called away - my

Hi - I did...

Hi - I did start a chat yesterday but I was called away - my apologies. I was looking for the colour coding on a Whirlpool hood motor - can you help and how do I pay the fee, please?

Contractor's Assistant: When we are ready I'll take you to the appropriate web page.

OK

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

16 yrs AKG 958. I have a replacement fan with different colour coding for N, L1, 2 &3. so need to identify these as there are 12 possibilities!

Contractor's Assistant: Do you plan on doing the work yourself?

Yes - I am a qualified electronics engineer - I just don't have access to the wiring diagram.

Contractor's Assistant: Anything else we should know to help you best?

Don't think so - I have fixed a dodgy connection on the motor but it only works on speed 1 - the switch appears ok.

Show More
Show Less
Ask Your Own UK Appliance Question
Customer reply replied 4 months ago
Am I still in contact?
Answered in 11 hours by:
3/22/2018
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, my name is ***** ***** I look forward to helping you!

Ask Your Own UK Appliance Question

The complete service manual, with wiring diagram, is attached.

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,687
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other UK Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
Thanks. Diagram of wiring and circuit helpful but it does miss out the details of SFM to pcb and the colours on the cicuit diagram. With a bit of physical checking of the switch to pcb orientation I'll probably get there - it would seem the switch swaps over live and neutral!
Customer reply replied 3 months ago
Update. I was right its not just N with 3 lives - the switch swaps neutral on speed 3. I'll live with 2 speeds, however the circuit diagram shows a link from 7 to 8 across the switch SFM - this link does not exist and would short the mains if it did!

That is odd, that manual is for that exact model. In any case, I am glad you were able to get the 2nd speed working!

Ask Your Own UK Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,687
25,687 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
I have a CDA dishwasher model WC 370. It's has fault code
Hi I have a CDA dishwasher model WC 370. It's has fault code F5. After resetting the appliance the bottom of the dishwasher fills with water and then the pump empties it. It then flashes fault codes F… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
My name is ***** ***** and my issue is again with the
Customer: My name is ***** ***** and my issue is again with the extractor fan and light on our Rangemaster 110. The light and fan suddenly went out anddespite removing the light switch cowling and the… read more
bonzaco
bonzaco
1,044 satisfied customers
I am trying to replace the fan element of a SUK92MFX5. I
Customer: hI mY NAME IS ***** ***** am trying to replace the fan element of a SUK92MFX5. I need a wiring diagram as the wires have come loose … read more
Kelly
Kelly
Appliance Technician
High School or GED
25,687 satisfied customers
I have a AEG Favorit Sensorlogic Turbodry dishwasher. pump
Customer: i have a AEG Favorit Sensorlogic Turbodry dishwasher. pump is ok but when it came to fill code 10 came up and the red light flashed and nothing happened. I switched it off and then tried it … read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
I have a problem with my Candy washing machine. The model is
I have a problem with my Candy washing machine. The model is GOF462. The machine is not allowing me to programme it. The error display is three flashing light. One light is the 3 Hour Main Wash Light,… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
I am ***** ***** I have a KENWOOD KFF2DW14 with an error
Customer: Hi i am ***** ***** I have a KENWOOD KFF2DW14 with an error code E6 grrrr the manual gives nothing on the error codes … read more
Kelly
Kelly
Appliance Technician
High School or GED
25,687 satisfied customers
My Bosch washing machine is showing error 63 (changed from
HI, my Bosch washing machine is showing error 63 (changed from error 21 this morning) it stopped on the last minute of a wash yesterday (item properly washed) and then the error message......can you h… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
hello i have model Santo N 9 18 42-4ifreezer is ok at 18
hello i have model Santo N 9 18 42-4i freezer is ok at 18 but fridge is warm at 10. both parts not working about 10 days ago and I found the freezer iced up so thawed it. worked well (+5fridge -18 fre… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
I have a hotpoint dryer that used to have ec4835 timer but
I have a hotpoint dryer that used to have ec4835 timer but that went so I brought a ec4925 timer as it the replacement but there was no fitting instructions and are needed as timers are different..… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,687 satisfied customers
hi,my zwf16070w1 would not spin I found a curtain ring in the
hi,my zwf16070w1 would not spin I found a curtain ring in the pump filter. now when started the drum does not turn at all when m/c has filled .have tried reset procedure still no good ,have back off m… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
3,409 satisfied customers
Dimplex Piedmont Opti-Myst Electric Fire. Cleaned and filled
Dimplex Piedmont Opti-Myst Electric Fire. Cleaned and filled up with water after summer hibernation - Switch on 2 beeps, no lights, or anything else.… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,687 satisfied customers
Hi, i own a Neff cooker hood, model D99S2 (purchased in 2007).
Hi, i own a Neff cooker hood, model D99S2 (purchased in 2007). It is Extracting through ducted extraction. It seems the extraction is the same, regardless of the speed I choose: when I remove the filt… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
3,409 satisfied customers
I have an Ignis AKS 681 WH cooker hood and the bulb has blown.
I have an Ignis AKS 681 WH cooker hood and the bulb has blown. I have changed this and the fuse in the plug but nothing now works. Can you help pls?… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
I have an Ariston ARFX 145 Once it is washed first step and
I have an Ariston ARFX 145 Once it is washed first step and must pump out the water begins all LEDs flashing and error code F-01 is shown. The drain pump is still working and empties the machine. How … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Zanussi ZWD 1472 W. Serial No.64900269, Model No.
I have a Zanussi ZWD 1472 W. Serial No.64900269, Model No. XXXXXXXXX Machine will not work automatically, it stops at each sequence and has to be prompted with the pause/start button. Filters are clea… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
I am replacing a Neff B1441 oven element and wish to know how
I am replacing a Neff B1441 oven element and wish to know how to wire correctly. The replacement element has no earth connector and there are 4 wires that I can see : 2 double strand red wires 1 doubl… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, my 5 year old Zanussi Jetstream Progress 1600 is currently
Hi, my 5 year old Zanussi Jetstream Progress 1600 ZWF 1631 W is currently flashing a code 50 and/or 51, also the letters 'ELE' are displayed. I've just replaced the pump as there was a grinding noise … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Phillips electric hob AKG617/01 which needs new control
I have a Phillips electric hob AKG617/01 which needs new control knobs. Phillips Whirlpool are very unhelpful and I can't get anywhere in my search. e-spares don't carry Phillips stuff and short of us… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x