UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Hotpoint aquarius washing machine and the door lock…

I have a Hotpoint...

I have a Hotpoint aquarius washing machine and the door lock light shows red and won't switch off. The wash cycle started for about 20 seconds but then stopped. The door light stays on and we can't open the door

Contractor's Assistant: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model?

Machine is a WML730 and is about 8-10 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Depends what work needs doing

Contractor's Assistant: Anything else we should know to help you best?

No, we have a load in the machine but that's about it.

Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 3 minutes by:
3/17/2018
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,538
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own UK Appliance Question

If you select a spin only cycle does the pump run and will the drum turn?

Ask Your Own UK Appliance Question
Customer reply replied 4 months ago
Pump is running, just waiting to see if drum turns.
Customer reply replied 4 months ago
No, the drum is not turning

If the drum isnt turning at all then its possibley worn carbon brushes in the motor.

What you need to do if you can is pull the washer out and unplug it.

From there you need to lean the washer backwards against a wall and have some one hold it for you.

Then lie down and look under the washer and there you will see the back of the motor.

There either side are the carbon brushes. You need to remove these and see if they have worn.

If they have then you need to replace them and then fingers crossed this will cure the fault from there for you.

Check that if you can and see what you find and let me know.

Ask Your Own UK Appliance Question
Customer reply replied 4 months ago
Bushes looked okay, but dirty. I also cleaned the motor drum with wire wool and all appears to be okay now. Thanks.

Ok sounds like a bad connection on the brushes.

As its working now just see how it goes and fingers crossed its fine but if it does it again then it will need a new set of brushes to sort it from there.

Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,538
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified
Daniel and 87 other UK Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,538
17,538 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
My washing machine stopped mid cycle and tripped the
my washing machine stopped mid cycle and tripped the electric. I checked the filter and found a penny and a cotton bud stick. I checked the outlet pipe.seems fine. Butthe machine refuses to unlock. … read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
I have a wml720 hotpoint.... I have had issues with the door
Hi I have a wml720 hotpoint.... I have had issues with the door lock previously and have replaced it.... Recently it started again and I found that unplugging the door lock and plugging in again resol… read more
AppTech8579
AppTech8579
1,774 satisfied customers
Replaced carbon brushes and door lock on Aquarius washing machine
Replaced carbon brushes and door lock on Aquarius washing machine door light still flashing, machine won't work, can you advise?… read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
Washing machine not spinning.Orange light flashing and door
washing machine not spinning.Orange light flashing and door release clicking on and off. several times.Cleaned filter and tried other programme but no good… read more
AppTech8579
AppTech8579
1,774 satisfied customers
Hotpoint Aquarius + WML730 Am pressing the start button and
Hotpoint Aquarius + WML730 Am pressing the start button and the red door light is is flashing red start button flashing orange tried turning machine off and leaving for 5 mins on return still doing it… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have a hotpoint aquarius wml520 around 10 mins after starting
I have a hotpoint aquarius wml520 around 10 mins after starting a wash it stops running and all 5 button lights are flashing as well as the spin cycle light and the lock light is solid we can open the… read more
H3ath3r28
H3ath3r28
High School or GED
138 satisfied customers
My hotpoint WF 440 has stopped working, the on off switch will
My hotpoint WF 440 has stopped working, the on off switch will not switch off and the half load light is either on or flashing. I have turned off at plug and waited for a while then tried to get the r… read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
I have got a Hotpoint Aquarius WML520 washing machine which
I have got a Hotpoint Aquarius WML520 washing machine which not working at the moment. The door lock makes 6 loud clicks and the red light flashes preventing the door from opening and starting cycle.… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have a Hotpoint Aquarius WML730 washing machine which seems
I have a Hotpoint Aquarius WML730 washing machine which seems to have stopped working. No matter which cycle I turn it to, the door motor clicks 6 times, the light 1 (from the bottom) flashes red. oth… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have a 4 years old Hotpoint Aquarius WML 540 G washing machine.
I have a 4 years old Hotpoint Aquarius WML 540 G washing machine. It has started failing at the end of the spin cycle. I have noticed that the red door lock indicator light goes off and on. Then goes … read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
hotpoint aquarius wml52p washing machine stopped this morning
hotpoint aquarius wml52p washing machine stopped this morning mid rinse cycle, door would not open, machine would not pump out, red door lock light flashing, start pause button flashing green. managed… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
3,409 satisfied customers
I have an Aquarius Extra washer about 5 years old. During a
Hi, I have an Aquarius Extra washer about 5 years old. During a recent wash the program stopped and a red lock light appeared and the washer door would not open. By switching off the power at the main… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Repair Technician
3,875 satisfied customers
My wife had the Hotpoint Aquarius extra washing machine
My wife had the Hotpoint Aquarius extra washing machine working on "D" with a load, it reached the final spin & it tripped the fuse & now its saying the door lock is not working and the red light is f… read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
I have a Hotpoint Aquarius Washing Machine WF 250 its about
I have a Hotpoint Aquarius Washing Machine WF 250 its about 5/6 years old, after a wash cycle the door lock light has stopped on and I can't open the door, I have run another cycle but its just the sa… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
We have a Hotpoint Aquarius Extra WMA 33 Washing machine which
We have a Hotpoint Aquarius Extra WMA 33 Washing machine which has worked well for a number of years. Yesterday it stopped half way through a wash and the 'door locked' light is flashing. I have tried… read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
Hi Im looking for information about a hotpoint aquarius wf541
Hi I'm looking for information about a hotpoint aquarius wf541 washing machine. A few weeks ago all the lights on it started flashing when you pressed the on button. They would stay flashing for 15 or… read more
SparePartspro
SparePartspro
Business Owner
Vocational, Technical or Trade Scho
26 satisfied customers
My ariston washing machine lbe 12 x control switch keeps rotating,
My ariston washing machine lbe 12 x control switch keeps rotating, the door light switch show a continous light, it does not show a locked door… read more
Daniel
Daniel
Home Appliance Technician
17,538 satisfied customers
Hotpoint Aquarius WF540 door wont open. The cycles (any of
Hotpoint Aquarius WF540 door won't open. The cycles (any of them) just stop and the doorlock and the On/Off buttons just flash… read more
william
william
Retired
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x