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We have a Diplomat washer which is rarely used. However, it…

Customer Question
Hi, we have a...

Hi, we have a Diplomat washer which is rarely used. However, it has developed a problem in that the soap block is ejected but doesn't break down in the wash which leaves dishes dirty. Any suggestions.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It is a diplomat, CE 5680 1054 P and is eleven years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Doubtful unless it is fairly simple.

Contractor's Assistant: Anything else we should know to help you best?

Don't have dealings with the machine but my wife told me what was going wrong. We were told to try Fairy capsules but didn't make any difference.

Submitted: 7 months ago.Category: UK Appliance
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Answered in 3 minutes by:
1/10/2018
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,620
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

Is this a washing machine or a dishwasher?

Also can you double check the model number please as that number isnt bringing anything up.

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Customer reply replied 7 months ago
No longer required but thanks for getting back to me.
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

No worries.

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Customer reply replied 7 months ago
Thanks again.
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

Your welcome

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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