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I have a smeg retro fridge, we just bought a large amount of…

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I have a smeg retro...
I have a smeg retro fridge, we just bought a large amount of groceries on a hot summers day. Our alarm has been going off and I am concerned that our food will defrost and go off. Is this the case?
Submitted: 6 months ago.Category: UK Appliance
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Answered in 14 minutes by:
1/7/2018
UK Appliance Technician: bonzaco,
 replied 6 months ago
bonzaco
Category: UK Appliance
Satisfied Customers: 1,517
Experience: Owner at Dales Electronic
Verified

Hi my name is Ian. Firstly what temperature was the groceries when you placed them into the refrigerator ?

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Customer reply replied 6 months ago
I had just brought them straight home from the grocery store,but it is a 32 degree day
UK Appliance Technician: bonzaco,
 replied 6 months ago

OK firstly the temperature will go up quite considerably because the temperature of the food will be at approx 32 which will bring the temp of the refrigerator up to say 20C. This will be outside the band allowed by the thermostat/sensor system by about 18 degrees C. This will duly cause the alarm to come on. Leave it for about 2 hours and then come back to me - you should notice a considerable drop in temperature - if not then you have a problem with the refrigerator and we can then discuss this. Overnight would be best but come back to me shortly.

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Customer reply replied 6 months ago
Thank you so much! The temperature on the control panel read 16 and 9 when it was flashing. All seems back to normal this morning. Would the food in my freezer and fridge still be ok to eat? Many thanks.
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