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My hoover dynamic next washing machine won’t allow me to…

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Hi Daniel, My hoover dynamic next...
Hi Daniel,
My hoover dynamic next washing machine won’t allow me to press start. It doesn’t beep or start when I press it. It’s a touch screen so wondered if it’s a fault with that however the padlock symbol is not showing at all. It’s happened a few times and come back to life. Currently not working!
Submitted: 8 months ago.Category: UK Appliance
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Answered in 4 days by:
12/22/2017
UK Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 7 months ago
please? It randomly will sort itself out and then go again with the lock not appearing and the machine not responding when I touch anything on the panel
UK Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Hmm, that sure sounds like a controller failing. Any other issues in the house with other electronics that may indicate a problem with the earth ground or neutral line?

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Customer reply replied 7 months ago
No other electrical issues, in fact I’ve moved in the last 2 months and had the problem several times in other property too
UK Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Well, I would make sure the earth ground connection in the machine is secure and in good shape and replace the controller if found to be all well.

May I please have your model number so I am able to provide you with accurate, model specific information?

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