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Washing machine Hotpoint wdl540 pasued on pre wash now.

Customer Question
Previously it completed more than...
Washing machine Hotpoint wdl540 pasued on pre wash now. Previously it completed more than half of the round and got stuck in the drying cycle. The door was locked too. So I unlocked the door manually and then closed it again to try the wash cycle again. However it gives 4 ticks and does not move on and shows the ***** *****ght on pre wash as well as red flashing light on door lock. The start/pause button also shows slowly flashing ***** *****ght and when pressed gives 4 ticks and then goes to amber again.
Submitted: 8 months ago.Category: UK Appliance
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
My phone no is 00447725440421. I could not provide this number previously as it was only for us US.
Customer reply replied 8 months ago
https://youtu.be/fCWy6U7URT8Pls watch this video so see the problem
Answered in 3 hours by:
12/12/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 8 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,613
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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