UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need to replace the waste water hose on a NEFF

Customer Question
I need to replace...

I need to replace the waste water hose on a NEFF S51M63X2GB/80 integrated dishwasher. However, unlike most dishwashers, the part does not seem easily reached. It attaches to a large plastic water tank running the full height of the side of the machine. Access to this would require either removing this tank, or the door hinge mechanism. I'm looking for advice or ideally manuals showing how to do this - its seems crazy having to spend £100 on a call out for such a cheap part.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

It is a NEFF FD 9402, E-Nr: S51M63X2GB/80 There's no need to run a diagnostic cycle, the waste drain hose has been chewed through by a rat, the fault is clear to see.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No, think that should cover it, it should be a simple job, if I can be told the correct order and method to disassemble it.

Submitted: 7 months ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 29 minutes by:
11/26/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,535
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own UK Appliance Question
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

If you have the side panel off already and can see the hose going to the bottom of the plastic filling tank then all you need to do is just pull it down and it will come off.

As the hose is just a push fit hose so you dont need to remove the plastic filling or the door.

Just pull the waste hose down which is the one on the far left and it will come out. But place a towel under there as water will come out.

Let me know how it goes.

Ask Your Own UK Appliance Question
Customer reply replied 7 months ago
Hi - thank for coming back to me. I tried that but the hose seemed very hard to remove, even with pliers it wouldn't come off?
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

Normally all you need to do is wiggle the hose side to side while at the same time pull the hose down and it should just pull off.

Ask Your Own UK Appliance Question
Customer reply replied 7 months ago
Ok, thanks Daniel. I've ordered the hose and will try again when it arrives.
UK Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

No worries, Im sure you can sort it from there.

Ask Your Own UK Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,535
17,535 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
I have a Neff integrated dishwasher that seems to be stuck
I have a Neff integrated dishwasher that seems to be stuck on draining. Model is (I think) S5443X2UK/U1 i have tried to press the two buttons reset but it doesn't seem to be resetting. … read more
Daniel
Daniel
Home Appliance Technician
17,535 satisfied customers
I just gave you my neff dishwasher details and then the
Hi I just gave you my neff dishwasher details and then the PayPal did not connect, shall we start again? … read more
Daniel
Daniel
Home Appliance Technician
17,535 satisfied customers
I have a semians SR6400 integrated dishwasher, I have a
I have a Siemens SR6400 slimline integrated dishwasher which is 19 yrs old ..my problem is the power light is on but the machine will not start .. have tried self help instructions.. door etc is all ok.. … read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have integrated neff dishwasher, The door is not holding
I have integrated neff dishwasher, The door is not holding and falls fat on opening … read more
Daniel
Daniel
Home Appliance Technician
17,535 satisfied customers
My Neff dishwasher is playing up, no matter what cycle you
My Neff dishwasher is playing up, no matter what cycle you put it on it goes down to 1 minute then gets stuck in an infinite loop… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
We have checked the aqua stop and it appears to be working
We have checked the aqua stop and it appears to be working but still no water, there are what looks like 2 solenoid valves at the bottom on the left hand side, easily visable with the tin plate remove… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Neff dishwasher SD13J1f. When we ran out of dishwasher
I have a Neff dishwasher SD13J1f. When we ran out of dishwasher tabs, stupidly my flatmate put fairy liquid into it. It overflowed so i turned it off and let it drain. I have now left the machine for … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, our Neff DW waste pipe has been chewed by a mouse. The
Hi, our Neff DW waste pipe has been chewed by a mouse. The DW end inserts directly into the casing without an obvious way to remove and replace it. Do we just tug it out? Or saw off the old pipe and s… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi I have a neff dishwasher it seems to go through the cycle
Hi I have a neff dishwasher it seems to go through the cycle ok but does not wash properly. I have cleaned all filters and jets, it seems that there is not enough water in the machine when it is washi… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a table top bosch washer and it makes all the right
I have a table top bosch washer and it makes all the right noises at the start of the cycle but no waters is entering the dishwasher. we have tried adjusting the tap and that has made no difference. A… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, I have an integrated Dishwasher (model S9J1F) where the
Hi, I have an integrated Dishwasher (model S9J1F) where the pump is spinning and won't stop. I've seen online that it probably means there is something blocking the outlet. I'm not sure how to get to … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi I have a Neff dishwasher that is not washing the dishes
Hi I have a Neff dishwasher that is not washing the dishes as well as it used to, and the cycle times have got longer by about 10-15 minutes. The other sysmptom is the main circulating pump makes a "w… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a NEFF S4433. Approx. 10 years old. It did not pump
I have a NEFF S4433. Approx. 10 years old. It did not pump out all of the final water. We have checked the filters. We switched it off and on again and tried to restart it but nothing happened.There w… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have an old Neff dishwasher that works fine but it is leaking
I have an old Neff dishwasher that works fine but it is leaking water through a vent on the bottom right of the metering tank each time it fills the machine. In turn this triggers the anti flood switc… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
My Neff fridge is icing up at the top of the top drawer suddenly.
My Neff fridge is icing up at the top of the top drawer suddenly. Why should it do this? Also, it has an orange switch which lights up if turned on, at the top. What is it for and should it be on or o… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
oven door does not stay closed and opens too far - seems the
oven door does not stay closed and opens too far - seems the hing mechanism inside the door is damaged. How do I get it fixed?… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have an old NEFF S4172 dishwasher which appears to have washed
I have an old NEFF S4172 dishwasher which appears to have washed the dishes in cold water, the filter in the bottom was full with water but there didn't appear to be any blockages, the timer display i… read more
Daniel
Daniel
Home Appliance Technician
17,535 satisfied customers
We have a hole in the waste outlet pipe, which is obviously
We have a hole in the waste outlet pipe, which is obviously leaking. it should be easy enough to replace, BUT how do i get to the back of my integrated machine?… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x