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My washing machine stopped mid cycle and tripped the

Customer Question
My washing machine stopped...

My washing machine stopped mid cycle and tripped the electric. I checked the filter and found a penny and a cotton bud stick. I checked the outlet pipe.seems fine. Butthe machine refuses to unlock.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Hotpoint aquarius wml 540. Probably 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If possible. I have no money

Contractor's Assistant: Anything else we should know to help you best?

The red lock light stays on even when i turn the machine off. when turned on it makes aclicking noise

Submitted: 8 months ago.Category: UK Appliance
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Answered in 8 hours by:
11/20/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 8 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,544
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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UK Appliance Technician: Daniel, Home Appliance Technician replied 8 months ago

Has the washer stopped tripping the electrics now?

Also are you getting any flashing lights or error codes from it?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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