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My freezer keeps beeping. It is an Electrolux frost free. If

Customer Question
My freezer keeps beeping JA: What's...
My freezer keeps beeping
JA: What's the make and model? And have you checked the settings recently?
Customer: It is an Electrolux frost free
JA: Do you plan on doing the work yourself?
Customer: If it's easy
JA: Anything else we should know to help you best?
Customer: I'm not sure
Submitted: 1 month ago.Category: UK Appliance
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Answered in 2 minutes by:
11/13/2017
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: UK Appliance
Satisfied Customers: 10,995
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 1 month ago
Where will I find that please?
Customer reply replied 1 month ago
I prefer to type
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

if you open the door it should be on the interior wall near the top ?

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UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

If your referring to a phone call prompt I did NOT send that to you ,the web site that we are using does, NOT I!

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Customer reply replied 1 month ago
I came see one at all
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

look on the interior of the door also!

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Customer reply replied 1 month ago
Nothing
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

Does the unit seem to be cooling properly?

And does the door seem to close properly?

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Customer reply replied 1 month ago
to both. The red light comes on and when I press the button next to it it stops. The number dual is turned up to 6.
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok Have you unplugged the unit for 5 minutes and then plugged it back in to see if the beeping will stop? this will REBOOT the electronic control board.

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Customer reply replied 1 month ago
I haven't tried that. I'll do that now.
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok great.

Then lets see if you still get the beeping or not.

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Customer reply replied 1 month ago
I've plugged it back in and it's still beeping
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok so you have to find a model number for me to be able to look up any information on the unit .

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Customer reply replied 1 month ago
Could it be on the back?
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

not normally but it will not hurt to look there.

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Customer reply replied 1 month ago
I've just emptied it out to check inside and checked all around the outside and there's nothing
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

do you by chance have the units use and care booklet that came with it it could be on the booklet .

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Customer reply replied 1 month ago
I'll check but I'm not hopeful. It's about 10 years old at least I should think!
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok If you do not have a booklet ,I can only recommend that you contact a service company of an in home service call on the unit then .

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Customer reply replied 1 month ago
Thank you
UK Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

no problem! best of luck to you!

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Rob
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