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W/m stopped working after 5 min. And start/pause and

Customer Question
Hi there, w/m stopped...

Hi there, w/m stopped working after 5 min

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

And start/pause and spin/end buttons flashing

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

And it's beeping

Contractor's Assistant: Do you plan on doing the work yourself?

Bosch logi xx7

Contractor's Assistant: Anything else we should know to help you best?

Washing mashing, it worked perfect 2 days ago

Submitted: 10 months ago.Category: UK Appliance
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Answered in 3 minutes by:
9/26/2017
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,007
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, my name is ***** ***** I look forward to helping you!

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UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Unplug the machine for 5 full minutes to reset the electronics. Any change when plugged back in?

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Customer reply replied 10 months ago
Ok, I have unplaged it, waiting (-;
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Excellent, let me know exactly what happens after plugging back in, please.

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Customer reply replied 10 months ago
Will do, thank you
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Thank you! Also, is there water that has not drained from the last cycle?

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Customer reply replied 10 months ago
Water has been drained and I managed to open it, there is a lil red stripe on the bottom right corner. Was that right think to do?
Customer reply replied 10 months ago
Only wet clothing in it and w/m is open now
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

It won't hurt anything. Did you remove the pump filter for cleaning down in that same area?

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Customer reply replied 10 months ago
Plagued it back in, shall I close the door?
Customer reply replied 10 months ago
No, I havnt, should I? Shall I close the door now and try to start again?
Customer reply replied 10 months ago
Hallo Kelly, are you there?
Customer reply replied 10 months ago
It did not solved the problem
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Sorry, I got hung up on a call., Yes, remove that filter and clean it out while you have it unplgged.

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Customer reply replied 10 months ago
Which way to turn it left or right? It's very stiff
Customer reply replied 10 months ago
Kelly, we are getting nowhere so far
Customer reply replied 10 months ago
Are you there?(-;
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Left, it unscrews but may be tight. Water will come out, too, so be prepared.

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Customer reply replied 10 months ago
Kelley, I am sorry I can't rate you, there has been not much help so far.
UK Appliance Technician: Kelly, Appliance Technician replied 10 months ago

I have not asked you to rate?? I will opt out so another may help, it seems that you may not be seeing my replies.

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Customer reply replied 10 months ago
Thanks anyway
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