UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is ***** ***** I look forward to helping you!
That error means there is an issue with the draining, which you know because there is water that has not drained. Do you see a small access door at the bottom of the front panel?
Hmm, can you get the rear service panel off? With no model number I am not exactly sure what machine you have so se have to go through some of this a little blind...sorry.
On that model, the front of the machine has to be removed to access the pump, It will need to be pulled out to get the top off first, though. Does the lower panel below the door appear to come off?
I believe that will be necessary, too. The pump is probably just jammed with debris but on this model there is no quick access clean out, unfortunately.
If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Thank you so much!