UK Appliance

UK Appliance Repair Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

UK Appliance
This answer was rated:

I have a Siemens washing machine that I have moved to my

Hi JA: Hello. How can I...
Hi
JA: Hello. How can I help?
Customer: I have a Siemens washing machine that I have moved to my garage. Previously it was filling fine and emptying into a large bucket I've just installed a waste pipe for it with a u bend, but now it gives error F21 I thought it might be due to the flow rate in the waste pipe, but I have put the hose in it and that is fine Next, I checked for kinks in the pipe
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Siemens, 9 years
JA: Do you plan on doing the work yourself?
Customer: WM12E44SGB
JA: Anything else we should know to help you best?
Customer: I've also thought it might be to do with the pump so I made sure the pipe was flat so it didn't have to lift the water far I'm just wondering if there is anything I've overlooked - why does it drain fine into a bucket but not the waste pipe
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 3 minutes by:
9/21/2017
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16,633
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own UK Appliance Question

F21 error code is a motor related fault.

You normally get this error code when you have worn carbon brushes in the motor. But try and reset it first in case its a one off.

Turn the knob to off.

Close the door.

Turn the knob to 6 o'clock position.

Wait 2 seconds.

The start/pause should begin flashing.

(If the start button doesn't flash, just carry on trying to erase the codes).

Press and hold the spin button. (it may be marked RPM)

Turn the knob to 7 o'clock position.

Wait 2 seconds.

Release the button.

Turn the knob to off.
This is the procedure to clear the fault codes, it doesn't check the carbon brushes in the motor and see what you find from there.

Ask Your Own UK Appliance Question
Customer reply replied 2 months ago
I thought F21 was "long drain error"

Nope, F21 is a motor related fault im afraid.

Ask Your Own UK Appliance Question
Customer reply replied 2 months ago
Ok thanks, I'll check the bushes and get back to you. Don't worry I won't forget to rate.
Can you recommend somewhere I can get hold of replacement bushes?

No worries thats fine. Check it out and then rate as that isnt a problem as i will be here to see this out.

Click here for a set of brushes

Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16,633
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified
Daniel and 87 other UK Appliance Specialists are ready to help you
Ask your own question now
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16,633
16,633 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

205 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

75 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
What does error code 10 mean on a zanussi table top
What does error code 10 mean on a zanussi table top dishwasher … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
I just got new washing 2 weeks ago I used washing without
Hi I just got new washing 2 weeks ago I used washing without taking of transit bolt … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
I have an error message on my whirlpool oven F03. Service
Hi I have an error message on my whirlpool oven F03. Service number is ***** 150 15011. Model number AKZ150/WH Type FCEH6. Other service number is ***** Please help...… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Bosch Serie 6, Wash/Dry 8/5kg EcoSilence Drive that
I have a Bosch Serie 6, Wash/Dry 8/5kg EcoSilence Drive that won't start now in any programme. I suspect the clicking door locking mechanism failure. Any idea, I've tried pulling the 'toggle' in the w… read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
I have cda dishwasher and all light are flashing. Wc430. Ye
Hi JA: Hello. How can I help? Customer: I have cda dishwasher and all light are flashing JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle? Cu… read more
AppTech8579
AppTech8579
1,724 satisfied customers
I have a hotpoint dishwasher lft114 and when it starts it
I have a hotpoint dishwasher lft114 and when it starts it drains and fills ok but then it wont start the wash and start spraying. It just drains and leds 1 and 3 flash. … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
RobI need a new door seal or my oven 944 182 805 02.. Can
Hi RobI need a new door seal or my oven 944 182 805 02.. Can you advise me of the part number, please … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
Hotpoint hvl 200 extra rinse light and door locked light
hotpoint hvl 200 extra rinse light and door locked light flashing … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
My washing machine is coming up with a f6 error. It is 2
No, it just started, I have emptied the plug at the bottom of machine. that is all. Thinking next i could see if anything caught in motor… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have an integrated Candy dishwasher model CDI 1012/2-80,
We have an integrated Candy dishwasher model CDI 1012/2-80, about 3 years old, which is flashing 4 lights -the instruction book suggests this is an overfill of water. We've tipped it up as suggested f… read more
SparePartspro
SparePartspro
Business Owner
Vocational, Technical or Trade Scho
26 satisfied customers
My indesit condenser dryer is making a very loud screeching
My indesit condenser dryer is making a very loud screeching noise that sounds like someone is drilling next door, the sound seems to be coming from the bottom right hand side from a white box that 2 w… read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
We have a Siemens Microwave HF25M560B/02 purchased in 2009.
We have a Siemens Microwave HF25M560B/02 purchased in 2009. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Ariston Washer has the Start/Pause button and the
My Ariston Washer has the Start/Pause button and the function indicator lights plashing. I followed the procedures in the troubleshooting section, but it won't clear. Can you tell me what else I can d… read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
I have an electrolux 7kg front loader. After a wash had
Hi. I have an electrolux 7kg front loader. After a wash had completed normally, I found the drum had later filled up with water. I found nothing in the drain filter, altho the small impellor need coax… read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
Came home today and our cda fridge freezer was working but
Came home today and our cda fridge freezer was working but not correctly fridge not very cold freezer defrosting and food defrosted … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
I have hotpoint wdal8640 and it says to clean prechamber by
I have hotpoint wdal8640 and it says to clean prechamber by unscrewing the lid - how do i get this to move or does it not open … read more
Daniel
Daniel
Home Appliance Technician
16,633 satisfied customers
My bosch dishwasher keeps saying it needs salt, however when
My bosch dishwasher keeps saying it needs salt, however when you open the compartment there is salt but no water, is this easy to fix, does it matter? I could just use the tablets with salt built in?… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
After oven cleaning it won't start the oven until you pull
After oven cleaning it won't start the oven until you pull out and reset the button Only after cleaning. Is there a part to order to fix problem … read more
Kelly
Kelly
Owner/Technician
High School or GED
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x