UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ice forms in freezer but won't dispense, Settings in what…

Customer Question
Ice forms in freezer...

Ice forms in freezer but won't dispense

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Settings in what regard?

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

I'll have to check model number it's definitely a beko make.also notice a little leak of water from under front panel

Submitted: 11 months ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 8 minutes by:
9/18/2017
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,084
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, my name is ***** ***** I look forward to helping you!

Ask Your Own UK Appliance Question
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago
  1. Does it make any noise when you try to dispense ice?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
Yeah makes noise as if it were trying to produce ice.beko AP930
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

.

Ask Your Own UK Appliance Question
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

If you remove the ice bucket, does the auger turn freely?

Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
If that's the part inside the ice bucket then yes it can turn freely right round
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

So if you empty the ice and push the dispense button, do you hear the auger turning or at least the motor running?

Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
it does everything seems ok working wise just the flap won't allow the ice to drop through
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Is the flapper free to move if you move it manually?

Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
Yeah if I push my finger in it,it opens
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

So the solenoid is faulty. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own UK Appliance Question
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Thank you so much!

Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
How easy is it to replace the solonoid??
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

It requires the front of the dispenser be removed, so there is some disassembly required.

Ask Your Own UK Appliance Question
Customer reply replied 11 months ago
Hi Kelly not had a chance to order part and get on it will let you know how I go cheers
UK Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Thanks.

Ask Your Own UK Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,084
26,084 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
I have a Beko dwd4312w dishwasher : I believe there is a
I believe there is a leakage because the drain keeps working. Tipped the dishwasher for 45 degrees and lots of water came from behind … read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have a lamona american style fridge freezer with a water
i have a lamona american style fridge freezer with a water and ice dispenser on the front the ice bucket has become solid i need to find the ice bucket so i can clear the ice block… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
We have just bought this house and the HJA 6100 was in the
We have just bought this house and the HJA 6100 was in the kitchen. We have trouble with the freezer, it seems to fill up with water at the bottom which then freezes the bottom drawer in. not sure whe… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have a BEKO american style fridge freezer. The red light
I have a BEKO american style fridge freezer. The red light is on after lots of load noises (like a steam train) coming from the back. Have tried de-frosting but light came back on.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Re KG44U195gb/01 Fridge freezer Ice is forming at the base
Re KG44U195gb/01 Fridge freezer Ice is forming at the base of the freezer and once cleared forms again within two days. Can you please help… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Hi My Whirlpool 6th Sense Fridge Freezer has developed a problem in the freezer side. Mod
Hi My Whirlpool 6th Sense Fridge Freezer has developed a problem in the freezer side. Model: 20Ri-D3-SF. The ice cubes in the ice maker are stuck together and won't dispense properly. And I notice som… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
My beko americAn fridge freezer is making ice cubes but they
My beko americAn fridge freezer is making ice cubes but they are not dispensing properly? Would appreciate any advice. Thanks.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
We have a fridge freezer and the bottom of the freezer has
We have a fridge freezer and the bottom of the freezer has been icing up. I have been removing this as and when about once a week. I have also noticed in the past few weeks that the food is not freezi… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have a Beko frost free fridge freezer. Recently I have noticed
I have a Beko frost free fridge freezer. Recently I have noticed a sheet of ice forming inside on the back wall of the fridge. I have turned the setting down from 3 to 1 and this has stopped the ice f… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Our icemaker is no longer dispensing ice. There is no ice in
Our icemaker is no longer dispensing ice. There is no ice in the ice compartment and seems that no water is getting in, although the water dispenser is working fine. Also have bubbles forming on front… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Do you know about refrigerator/freezers........the frig side
Do you know about refrigerator/freezers........the frig side works okay but the freezer isn't getting cold enough and water is dripping out the ice-maker.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Hi I have a Beko AP930 FF. I had a freeze up problem and
Hi I have a Beko AP930 FF. I had a freeze up problem and the fridge was not cooling. I defrosted the entire machine which took more than 24 hrs. I checked that the drain was functioning and it was as … read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have black glass american fridge freezer. the top of the
I have black glass american fridge freezer. the top of the freezer compartment has started to freeze over around the ice despencer can you please tell me what the problem is and how to fix it… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have an 8/9 year old Maytag Sovereign side-by-side fridge
I have an 8/9 year old Maytag Sovereign side-by-side fridge freezer. The water pipe supplying the water dispenser leaks somewhere between the bottom of the door (above the hinge) and the dispenser. I … read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have a FFA91 Fridge freezer. About 6 years old. It is very
I have a FFA91 Fridge freezer. About 6 years old. It is very quiet now (no creaks and groans which it always made before) and under the base tray ice forms and water leaks from the bottom of the freez… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
machine Beko WM5 1205 Problem, It leaks, but only on the
machine Beko WM5 1205 Problem, It leaks, but only on the final spin. All wash programs are fine, until the final spin then a puddle of washing machine water forms on the floor at the front of the mach… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Hi, I have a BEKO AO930x fridge freezer which is about 18 months
Hi, I have a BEKO AO930x fridge freezer which is about 18 months old so outside its warranty. Its been working well until over Christmas the water dispenser stopped working. Checked the filter and whe… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
I have an American style stainless steel Fridge Freezer. Underneeth
I have an American style stainless steel Fridge Freezer. Underneeth the water dispenser on the freezer door, the stainless steel front panel and board backing have lifted. As we're using the water dis… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x