UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My AEG T97689ih, stops before clotes are dry, Make mention…

Hi, my AEG...

Hi, my AEG T97689ih, stops before clotes are dry

Contractor's Assistant: What's the make and model of your dryer? And can you guesstimate how old it is?

Make mention above, app. 4 year. (Tumble dryer with heatpump) No faultcodes. it just stops sumvare in the middle of the cycle. The heatpump seems to work, as clotes are dry, if i start several times, after it stops

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

A wonderfull dryer that have done a good Job. Since it have been faulty, I have taken it apart, and cleaned it, and checked pump, doorswitch, everything seems to be

Show More
Show Less
Ask Your Own UK Appliance Question
Customer reply replied 10 months ago
I have also cleaned the moisture sensors with sandpaper and gasoline: No effect
Answered in 21 hours by:
9/18/2017
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,533
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own UK Appliance Question

Lets see what the error code is stored in there.

Set it going and then touch and hold the start button and the button to the left of it.

Keep them both held in and after a few seconds the error code will be on the screen E??

Let me know the code.

Ask Your Own UK Appliance Question
Customer reply replied 10 months ago
E00

Ok as you have E00 then the electronics are not picking up a fault on the electrical side of the dryer. So as the electronics side is fine then the fault is on the sealed system side.

The main problem we see on these is the condenser chamber blocks up with dust and fluff and restricts the air flow through it which causes issues with the system.

So as you say there is some heat then i think the compressor is fine so its pointing towards a blocked condenser chamber.

But this isnt the easyist thing to clear. As what we do is replace the complete base unit which comes complete as the sealed system.

But if you are handy at repairs then what you can try is fully strip this down to the base. So you need to remove the top, side panels back panels motor and all the wiring and then the front panel.

Take pictures as you go along.

So then you will be left with just the base.

There on the left is the condenser. You will see this all the way through.

Take it out side and get a hose pipe and blast it through the condenser chamber and clear out any fluff blocking it up in there.

Once clear refit all the parts and retry it from there and hopefully this will cure it. Now it is a full strip down and will take a few hours to do but if this works then it will save a lot of money as the bases are very expensive on these.

If you need the service manual for this to strip it down then let me know and i can dig it out for you.

Ask Your Own UK Appliance Question
Customer reply replied 10 months ago
Hi Daniel, Thanks a lot for your answer. This fault have been going on for a couple of month now, so I have been reading(and tried) a lot, and I have also tried to flush the condenser. ( as you probably already know, I am a hardcore DIY :) and I have all the time needed )
I did not strip it down all the way, but took the side-panels and top off, Took it outside, and tilted it forward, and flushed the condenser from the front. Is it possible to flush it from the back of the condenser? If you suggest that, I will split it one more time and try to flush it even better. There was not so much fluff coming from the condenser, but inside the machine, it was almost filled up with fluff. I have cleaned the whole machine with a vacum cleaner, even inside the display. I have also been focusing on the moister sensors, and have brushed it and cleaned it with degreaser.
OK, if you suggest a better flush, I will revert within a few days, after the flush.

I dont think theres an issue with the moisture sensor otherwise it will come up with an error code.

But if you can strip it down again fully so its just the base and black water through the condenser at the front so it goes through the back.

As all the fluff collects in the middle of the condenser on these.

Ask Your Own UK Appliance Question
Customer reply replied 10 months ago
Hi again Daniel,
I couldn't wait to split the machine :)
Encloced are some picture, and I don't think it looks so bad ?
I will wash and reassamble tomorrow
Image146682480.jpgImage14...jpgImage1270607567.jpgImage12...jpgImage1450309928.jpgImage14...jpgImage1705297210.jpgImage17...jpgImage1847599061.jpgImage18...jpgImage1857317719.jpgImage18...jpgImage1897375413.jpgImage18...jpgImage2129809561.jpgImage21...jpg
Thanks for the pictures. Just blast a hose pipe all the way through the condenser from from to back and hopefully this clears it all. As looking at one of the pictures it looks like the back is fluffed up but it may be the angle the picture was taken.
Ask Your Own UK Appliance Question
Customer reply replied 10 months ago
Hi Daniel, I vacuumed, and then cleaned (with medium presure water) the condenser today, but it was minimal of flaff coming out. Then reassembled the machine. I measured the temp.sensor at the heatpump, and it showed app 7500 ohm. Is that ok?. One of the rollerwheel was filled with hair (the bearing), and there was fluff inside the motor, so I thought it could be a motor protection, that stopped the program, but No: same result. Machine ís going into PAUSE after a shorter ór longer peruiskur, and ís then OFF after awhile. I restarted 3 times, and then the clothes are dry. (The total duration seems to be normal )

The 7500 ohms from the sensor is correct so thats fine.

It is a bit of a strange one as its not giving an error code so it wont be anything like the motor, sensors, compressor itself as any of them will store an error code if it picks up fault on any of them.

The only thing that doesnt give an error code is either the control board itself or the sealed system. As you say it does dry and the condenser is clear then i dont think its a fault on the sealed system side.

So it is looking like it may be a control board fault here causing this im afraid.

Ask Your Own UK Appliance Question
Customer reply replied 9 months ago
Thank you, Daniel,
I have talked to the service where I bought the tumbler, and with the story, they also expect the fault probably is in the main PCB or the PCB display. The cost for both is to high for a repair, so I expect the story ends here.
I have cleaned the display PCB but I have not opened the main PCB. I will have a look at it tonight as a last try. Once again, thank you Daniel

Your very welcome, Just sorry its not looking like good news here.

Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,533
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified
Daniel and 87 other UK Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,533
17,533 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
Our AEG washer dryer is no longer drying. Had an engineer
Hello, our AEG washer dryer is no longer drying. Had an engineer looking at it and cannot find any faults. Any ideas? … read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Tyler! Can you help me to find out the problem, please? My
Hello Tyler! Can you help me to find out the problem, please? My tumble dryer - Bosch WTE84105GB/31. I am using it is already 3 years. Everything was fine, but 3 months ago it began suddenly stop duri… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
I have an age tumble drier, I have replaced the belt and
Hi, I have an age tumble drier, I have replaced the belt and now it won't work on any program apart from the 20 min or 40 min. On any other program it runs for about 10 seconds then stops without gett… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
I have a Bosch Loggix umbel dryer, WTS86516GB/03 FD8607200299.
Hi! I have a Bosch Loggix umbel dryer, WTS86516GB/03 FD8607200299. I dry all my stuff on either very dry on the synthetics Sid of the dial and extra dry for cottons. However the machine never dries fo… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
AEG Lavatherm 58840 Hi Daniel, My AEG dryer seems to work
AEG Lavatherm 58840 Hi Daniel, My AEG dryer seems to work fine apart from it is not completely drying the clothes, even when on the extra dry setting there is still a little dampness to be felt. Could… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Hi I have a Beko tumble dryer model DSC85W. It tripped a fuse
Hi I have a Beko tumble dryer model DSC85W. It tripped a fuse and when I switched it back on it had just 3 lights flashing the water tank full light, iron dry light and the 6h light. No buttons seem t… read more
Kelly
Kelly
Owner/Technician
High School or GED
146 satisfied customers
Model AEG T59840 condensing tumble dryer. working as normal
Model AEG T59840 condensing tumble dryer. working as normal but producing no hot air, is this likely to be just a heating unit and is this something a competent DIYer could change. Also the door now a… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Hi My Hotpoint Aquarius CTDOO Tumble Dryer has been in storage
Hi My Hotpoint Aquarius CTDOO Tumble Dryer has been in storage for over a year but we have now moved and its in use again but there is a musty, almost mouldy smell that has started permeating the hous… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Similar question to one thats been asked before... I have
Similar question to one that's been asked before... I have a 4 year old AEG lavamat turbo 16830 which is showing an E10 fault which I understand relates to water in. However the error code flashes up,… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, I have a Zanussi TC-481w tumble dryer and has just tripped
Hi, I have a Zanussi TC-481w tumble dryer and has just tripped the main fuse box. When I reset main fuse box and turn on dryer the fuse just keeps tripping. Is there a fuse, in the dryer, that may hav… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Hi - good morning - I have a trusty Zanussi Tumble Dryer TC
Hi - good morning - I have a trusty Zanussi Tumble Dryer TC 7114 W - bought new probably 7-8 years ago and I have never had any problems whatsoever. However, last week it started to make a clunking so… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
HI, i HAVE A LASVAMAT 16800 WASHING MACHINE AND IT HAS NOT
HI, i HAVE A LASVAMAT 16800 WASHING MACHINE AND IT HAS NOT BEEN DRYING EFFECTIVELY FOR SOME TIME NOW. ON PUTTING ON THE DRYING CYCLE IT WORKS FOR A MINUTE OR SO AND THEN COMES UP WITH ERROR CODE E10. … read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
Hi I have an Indensit Tumble Dryer ISL70C and it wont stop
Hi I have an Indensit Tumble Dryer ISL70C and it wont stop automatically. The Alarm button lights up occasionally, and the clothes are cold coming out and not completely dry as has been the case.… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
i have an AEG washer dryer model no L 14700 VIT Serial no 52500027
i have an AEG washer dryer model no:L 14700 VIT Serial no:52500027 which has developed a fault. On the tumble dry programme, the code E10 appears and the machine stops. I have checked that the water t… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Bosch WTL6507 dryer that has stopped drying. I have
I have a Bosch WTL6507 dryer that has stopped drying. I have cleaned the condensor, but it still won't dry. I believe this has something to do with the machinbe njot heating the load as it used to. Wh… read more
Daniel
Daniel
Home Appliance Technician
17,533 satisfied customers
AEG T36840 Tumble Dryer. Towards the end of the cycle, machine
AEG T36840 Tumble Dryer. Towards the end of the cycle, machine beeps constantly and 'End' light flashes, Machine also runs cool.… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a bosch condensor tumble dryer WTS865196GB - when I
I have a bosch condensor tumble dryer WTS865196GB - when I try and dry anything, after about 10 mins the dryer stops and the filter indicator appears (flashing) and I get a warning beep. I have cleane… read more
The Famous Forry
The Famous Forry
High School or GED
615 satisfied customers
I HAVE A WHIRLPOOL CONNDENSER TUMBLE DRYER WHICH HAS STOPPED
I HAVE A WHIRLPOOL CONNDENSER TUMBLE DRYER WHICH HAS STOPPED CONDENSING DESPITE THE CONDENSER BEING CLEANED. IT IS JUST BLOWING OUT WARM MOIST AIR WHICH IS STEAMING UP THE KITCHEN. CAN YOU HELP? BEST … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x