How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Appliance Technician
Category: UK Appliance
Satisfied Customers: 15048
Experience:  UK and Australian appliance repair specialist.
21107370
Type Your UK Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

My Samsung electric dryer wont run, My son put his sheets in

Customer Question

My Samsung electric dryer wont run, My son put his sheets in the dryer and they were soaking wet. The digital display works but the drum does not turn or the motor run
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: model DV42H5200EW
JA: Do you plan on doing the work yourself?
Customer: ONE AND HALF YEARS OLD
JA: Anything else we should know to help you best?
Customer: YES
Submitted: 30 days ago.
Category: UK Appliance
Expert:  Appliance Guru replied 30 days ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 30 days ago.

Remove the top of the unit and see if the belt is broken. It should be attached and tight to the middle of the drum. Let me know what you find.